Windows 10: Every time I click sign out the windows is restarting

Discus and support Every time I click sign out the windows is restarting in Windows 10 Customization to solve the problem; I have a problem with Windows 10 running on the domain-based. Whenever the regular "user" clicks Sign Out" from their account, the Windows computer... Discussion in 'Windows 10 Customization' started by Eron, Oct 28, 2020.

  1. ERON
    Eron Win User

    Every time I click sign out the windows is restarting


    I have a problem with Windows 10 running on the domain-based. Whenever the regular "user" clicks Sign Out" from their account, the Windows computer restarts instead of supposedly logging out to the Windows login menu. It doesn't happen if I use an administrator account.



    How do I resolve it? Are there any settings in the GPO that I should aware of that needs to be changed?

    :)
     
    Eron, Oct 28, 2020
    #1
  2. JIMHOYLE
    jimhoyle Win User

    How to troubleshoot an error that appears only at Restart or Sign out?

    I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

    Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

    Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:
    • MemTest86+ (no problems)
    • Disabling any Services, Autoruns/ShellExView entries
    • Low resolution mode
    • BIOS settings are fine, no overclocking etc.
    • DISM.exe and sfc
    • etc.

    However, these do make the error go away:
    • End process for explorer.exe before Restart or Sign out
    • Safe Mode
    • Creating a new user profile (almost the same as clean installing Windows, many full days of work)
    • Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
    • Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

    I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

    What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.
     
    jimhoyle, Oct 28, 2020
    #2
  3. 3COLORS
    3Colors Win User
    Windows Updated(16299.309).KB4088776 Restart is required to complete.

    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond Every time I click sign out the windows is restarting :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Oct 28, 2020
    #3
  4. LITTLE CAT
    little cat Win User

    Every time I click sign out the windows is restarting

    little cat, Oct 28, 2020
    #4
Thema:

Every time I click sign out the windows is restarting

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