Windows 10: Every time I click sign out the windows is restarting

Discus and support Every time I click sign out the windows is restarting in Windows 10 Customization to solve the problem; I have a problem with Windows 10 running on the domain-based. Whenever the regular "user" clicks Sign Out" from their account, the Windows computer... Discussion in 'Windows 10 Customization' started by Eron, Oct 28, 2020.

  1. Eron Win User

    Every time I click sign out the windows is restarting


    I have a problem with Windows 10 running on the domain-based. Whenever the regular "user" clicks Sign Out" from their account, the Windows computer restarts instead of supposedly logging out to the Windows login menu. It doesn't happen if I use an administrator account.



    How do I resolve it? Are there any settings in the GPO that I should aware of that needs to be changed?

    :)
     
  2. jimhoyle Win User

    How to troubleshoot an error that appears only at Restart or Sign out?

    I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

    Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

    Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:
    • MemTest86+ (no problems)
    • Disabling any Services, Autoruns/ShellExView entries
    • Low resolution mode
    • BIOS settings are fine, no overclocking etc.
    • DISM.exe and sfc
    • etc.

    However, these do make the error go away:
    • End process for explorer.exe before Restart or Sign out
    • Safe Mode
    • Creating a new user profile (almost the same as clean installing Windows, many full days of work)
    • Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
    • Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

    I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

    What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.
     
    jimhoyle, Oct 28, 2020
    #2
  3. 3Colors Win User
    Windows Updated(16299.309).KB4088776 Restart is required to complete.

    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond Every time I click sign out the windows is restarting :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Oct 28, 2020
    #3
  4. Every time I click sign out the windows is restarting

    little cat, Oct 28, 2020
    #4
Thema:

Every time I click sign out the windows is restarting

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