Windows 10: Every time I disconnect the headphone and connect again, it stops working

Discus and support Every time I disconnect the headphone and connect again, it stops working in Windows 10 Drivers and Hardware to solve the problem; It's a very straightforwadr issue, everytime I disconnect the headphone and plug it back the sound won't go through the headphone again, but through... Discussion in 'Windows 10 Drivers and Hardware' started by RaphaelTsavkko, Apr 12, 2019.

  1. Every time I disconnect the headphone and connect again, it stops working


    It's a very straightforwadr issue, everytime I disconnect the headphone and plug it back the sound won't go through the headphone again, but through the regular notebook speakers. I have to uninstall the driver, reboot and only then I can use the headphone again. I'm on a Dell with realtek audio.

    :)
     
    RaphaelTsavkko, Apr 12, 2019
    #1
  2. Ivy Mun Win User

    Speakers and headphones work at the same time

    Hi.

    Let us isolate your concern by answering these few questions.

    • Have you tried connecting your headphones directly to your desktop?
    • Does your speaker work normally when connected to your desktop?
    You may try the following steps to help resolve your concern:

    • Unplug or Disconnect your speaker from the desktop.
    • Connect your headphone directly to the desktop.
    If the headphone works properly when directly connected to the desktop, we suggest that you contact your speaker manufacturer for assistance.

    Let us know how it goes.
     
    Ivy Mun, Apr 12, 2019
    #2
  3. Headphones not working.

    Hi Haylee,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand your concern about accessing the headphones on your device. We will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • What is the make and model of your device?
    • What are the troubleshooting steps you have tried to resolve the issue?
    • How have you connected the headphones to your device?
    • Were you able to see if the headphones detected on your computer?

    As a work around, try the below and update us the status of this issue:

    • I suggest you to connect the headphones to different device and check if the headphone is working fine. This will help us to detect if the issue is with headphone.
    • If headphones are working fine on other devices, try to connect the headphones to different ports on the PC in the question and check if it is working fine. This will help us to know if the issue is with ports.

    I recommend you to install all the pending updates on your device and check if it helps.

    Steps:

    • Connect to the internet.
    • Press Windows key and type updates.
    • Click on Check for updates.
    • Under Windows Updates, click on Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.
     
    Deepika Gowda, Apr 12, 2019
    #3
  4. Every time I disconnect the headphone and connect again, it stops working

    Headphone stops working randomly.

    Hi,

    As per the description, the issue might be caused due to damage in the port. I suggest you to connect another headphone and check if the same issue persists. This is to check if the issue is with the hardware.

    I suggest you to run the Hardware and Devices troubleshooter by following the steps provided below:

    • Type troubleshooting in the Search box and press Enter.
    • Click on View All in the left navigation pane.
    • Click on Hardware and Devices and follow the on-screen prompts for troubleshooting.

    Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Apr 12, 2019
    #4
Thema:

Every time I disconnect the headphone and connect again, it stops working

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