Windows 10: Every time I try to open the Genshin Impact, I get a BSOD WHEA_UNCORRECTABLE_ERROR

Discus and support Every time I try to open the Genshin Impact, I get a BSOD WHEA_UNCORRECTABLE_ERROR in Windows 10 BSOD Crashes and Debugging to solve the problem; I'm having this problem since 3-4 months. I brought my pc to a local technician and he said pc is heating too much and renewed thermal paste and added... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Arca Alper, Aug 21, 2021.

  1. ARCA ALPER
    Arca Alper Win User

    Every time I try to open the Genshin Impact, I get a BSOD WHEA_UNCORRECTABLE_ERROR


    I'm having this problem since 3-4 months. I brought my pc to a local technician and he said pc is heating too much and renewed thermal paste and added another fan. I got rid of the bsod problem for a while but it came back again. The exact error is WHEA_UNCORRECTABLE_ERROR it was too fast and i catched it with my phone. After the bsod pc restarts quickly and i hear a usb removing sound when desktop screen comes after restart everytime. Unfortunately minidump file is not created in anywhere. I updated my bios, and freshly reinstall my graphics driver with ddu. Also reinstalled the game and im

    :)
     
    Arca Alper, Aug 21, 2021
    #1
  2. TILLYBEANS
    TillyBeans Win User

    Unable to Run Genshin Impact Game

    So I've been trying to run a game called "Genshin Impact" on my Windows 10 pc. Whenever I try to run it , it always shows " MSVCP140.dll was not found". I also reinstalled the game a couple times and it would not work. I searched up a few things ,and it
    seemed that I had to download the Microsoft Visual C++ 2010 x64 Redistributable and the x84 Redistributable. I then installed the game and tried to run it but same problem is still happening. What should I do?
     
    TillyBeans, Aug 21, 2021
    #2
  3. SLICKOCHET
    slickochet Win User
    WHEA_UNCORRECTABLE_ERROR happening several times a day

    Haven't got to uninstall/reinstall the drivers yet but please find attached the rest of the steps requested.

    debug steps.txt

    Every time I try to open the Genshin Impact, I get a BSOD WHEA_UNCORRECTABLE_ERROR [​IMG]


    Every time I try to open the Genshin Impact, I get a BSOD WHEA_UNCORRECTABLE_ERROR [​IMG]


    Every time I try to open the Genshin Impact, I get a BSOD WHEA_UNCORRECTABLE_ERROR [​IMG]
     
    slickochet, Aug 21, 2021
    #3
  4. KENIGSWALD
    Kenigswald Win User

    Every time I try to open the Genshin Impact, I get a BSOD WHEA_UNCORRECTABLE_ERROR

    Genshin Impact BSOD Issue


    Every time I try to open the Genshin Impact, I get a BSOD WHEA_UNCORRECTABLE_ERROR 59b8097d-3d3f-41d3-8132-5a3855accb4f?upload=true.png



    Every time I try to open the Genshin Impact, I get a BSOD WHEA_UNCORRECTABLE_ERROR 45464828-edbd-451b-9262-02df49b5aa27?upload=true.png


    5 times BSOD with a cell-shading graphics game. Well done. This is the FIRST game that made my Asus RoG went BSOD.

    I've played plenty of AAA game with ultra settings and no issue, no crashes at all, no BSOD. Only this game make my RoG went BSOD multiple times, with only cell-shading graphics. What a joke!

    DISCLAIMER: THIS BSOD ONLY OCCURED WHEN I LAUNCH THE GAME. AS LONG AS I DIDN'T LAUNCH THE GAME, I WOULDN'T GET ANY BSOD.

    PLEASE HELP ! ! !
     
    Kenigswald, Aug 21, 2021
    #4
Thema:

Every time I try to open the Genshin Impact, I get a BSOD WHEA_UNCORRECTABLE_ERROR

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