Windows 10: Everytime I boot up my pc, I get the bitlocker recovery screen, after I enter the key, I...

I have a 24 version of All-in-one PC, recently it all started with me messing around Services app and turning off two of the listed in the Services app which I forgot unfortunately, then restarted my PC which caused an issue when I logged in so I turned the two options back to on and restarted my PC and then I get an error in the pin screen saying “Something happened and your pin isn’t available. Click to set up your pin again.” When I click "Set up my PIN" I get the message “explorer.exe - System Error The system detected an overrun of a stack-based buffer in this application. This overrun

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BitLocker Recovery key not correct

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with BitLocker recovery key on your PC. I will certainly try my best to assist you with the issue.



Let’s try disabling secure boot on the PC. Follow the steps mentioned below and check if that helps.

1. Power the device off and then back on.
2. Look for a message on the boot screen just before or after the manufacturer logo appears. You may need to press the F1, F2, or Delete button, whatever key is indicated on the boot screen to enter BIOS Settings.
3. Inside BIOS, look for a tab called BOOT and select that page. Depending on the BIOS manufacturer, this page could be BOOT, ADVANCED, STARTUP, etc.
4. Look for a setting for UEFI Secure Boot. Each BIOS could have a different name for this. These are the keywords to look for: UEFI, Secure Boot, Legacy Boot.
5. Toggle the Secure Boot setting to disabled and attempt to boot the machine.

In addition, you can try disabling BitLocker using the manage bde commands and see if that helps. Try booting the PC in WinRE mode and then refer the article

Disable-BitLocker



Kindly follow the steps to boot to WinRE mode.

1. Reboot the PC using Power button and once you see the manufacturer logo press the power button again.
2. Repeat step 1 at least 2-3 times until you see the System Recovery Options screen
3. On the System Recovery Options screen, select
   Troubleshoot> Advanced options > Command Prompt.

If the issue persists, I would suggest you to post your query on TechNet
forums, where we have support professionals who are well equipped with the knowledge on issues related to Bit-Locker, to assist you with your query.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

recovery bitlocker blue screen

Hi Rick,

Please follow the suggestions below and check if you are able to boot to your desktop.

• Places to look for your BitLocker key:
  • On a printout you saved. Look in places you keep important papers.
    
  • Saved on a USB flash drive. Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
  • In your Microsoft account. To get your recovery key, go to
    BitLocker Recovery Keys.

• Or ask someone for help:
  • Ask someone with administrator privileges on the same PC to unlock it with their key.
  • If your PC is connected to a domain (usually a work or school computer), ask a system administrator for your recovery key

Hope this helps in resolving the bitlocker recovery keys. Keep us posted on the bitlocker recovery key issues. We are happy to help!

 

BitLocker Recovery Key Entered Correctly but it Just Keeps try to reboot

Hello,

BitLocker recovery key can be retrieve using different methods. Since you have entered it correctly and your PC is still unable to boot, we would like to ask for additional information. Kindly answer the questions below:

• Were there any changes made prior to this issue?
• Are there any error messages after you have entered your recovery key?
• How does your screen looks like after you have entered your recovery key?

Meanwhile, you can check out this support article for the several ways on
how to find your BitLocker recovery key to double check if you were able to locate and enter it correctly.

We'll wait for any updates so we can assist you better.