Windows 10: Excel (365) prompts to sign in to verify account - feature disabled...

Discus and support Excel (365) prompts to sign in to verify account - feature disabled... in Microsoft Office and 365 to solve the problem; Office 365 (1903 - 11425.20202) When launching Excel a "Sign in required"- bar shows up. "Sign in a ... outlook.com to verify the account associated... Discussion in 'Microsoft Office and 365' started by tfwul, Apr 12, 2019.

  1. tfwul Win User

    Excel (365) prompts to sign in to verify account - feature disabled...


    Office 365 (1903 - 11425.20202)
    When launching Excel a "Sign in required"- bar shows up.

    "Sign in a ... outlook.com to verify the account associated with your Office 365 subscription."
    but when I sign in, I am getting an error:

    "This feature has been disabled by your administrator."

    Question is why I need to sign in the first place.
    AFAIK I didn't change anything since I last used Office (yesterday). So 'something' must have triggered this.

    Secondly, how to solve this?

    I went into my outlook account,where I was prompted to change my password...(?)
    Wonder why.

    I am the only user of this standalone Windows 10 x64 pc.

    Any suggestions?

    Thanks.


    Excel (365) prompts to sign in to verify account - feature disabled... [​IMG]


    FWIW - I noticed a 10016 Error in the eventlog, but have no idea what it means, maybe it has nothing to do with the above.

    "
    The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} to the user DESKTOP-Name\user SID (S-1-5-21-3305611350-3359763379-3153395048-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
    "

    :)
     
    tfwul, Apr 12, 2019
    #1

  2. Prompting for verifying the account on Windows 10.

    Hi Eddie,



    I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

    I would like to inform you that we can not send the verification email of live mail to Outlook.com account. The verification email will be send to the particular email address.



    To assist you better, please provided us the information below:

    • When you say that "verify my account", are you trying to verify old live mail address on the computer? Are you trying to verify the device in the user account settings of Windows 10?
    • When you say that "I sign in to my Microsoft account with my outlook.com e mail and password", are you signed in as Outlook.com account or Live mail address on the computer? Which account is configured as user account on the computer?

    I suggest you to refer to the Microsoft Help Article as a reference.

    http://windows.microsoft.com/en-us/...fy-an-email-address-in-your-microsoft-account


    Please get back to us with an update on issue with verifying email account, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Apr 12, 2019
    #2
  3. Prompt to Sign-in With Microsoft Account Not Appearing

    Hi,

    Thank you for posting your query at Microsoft community.

    • Use the power button on the sign-in screen to Shift+Restart. This will take you to the recovery boot menu.
    • Click Troubleshoot, Advanced options, Startup settings. When given the choice of startup options, try booting the PC in
      Safe Mode with Command Prompt. If you can’t get there, skip to the next major step.
      • If you can get to a CMD window, enable the built-in administrator account:

        net user administrator /active:yes
      • Then restart and sign-in as the Administrator account.
      • Once in the Administrator account, open Regedit
        and go to the following key:

        HKEY_USERS\.DEFAULT\Software\Microsoft\IdentityCRL\StoredIdentities
      • Save a backup of the key: Export the StoredIdentities key to a .REG file on the desktop.
      • Then continue with step 4 below.
    • Use boot media to access the recovery command prompt.
      • Start Regedit.
      • Select the HKEY_USERS key.
      • Click File, Load Hive. and go up in the file system to This PC. Then browse to this file and then click Open:

        C:\Windows\System32\config\DEFAULT
      • When prompted, name it “def”
      • Select this key:

        HKEY_USERS\def\Software\Microsoft\IdentityCRL\StoredIdentities
      • Save a backup of the key: Export the StoredIdentities key to a .REG file on the C:\ drive.
    • Find the subkey under StoredIdentities that matches the name of the Microsoft Account.
    • Delete the key.
    • If you loaded the offline registry hive, go back up in the tree on the left and select “def”. Then click File,
      Unload hive. This option will only be available if “def” is selected.
    • Restart the PC and test sign-in.
    • Once done, you may need to Verify the account in Settings, Accounts in order for it to be fully usable in Windows again.
    • If you used the built-in Administrator account to resolve the issue, please return it to the default disabled state(net user administrator /active:no) to help keep the customer’s PC secure.

    Hope the information provided was helpful and do let us know if you need any assistance in the future. We will be glad to help.

    Please let us know in the comments if you have additional findings.
     
    Rohit Chettri, Apr 12, 2019
    #3
  4. Excel (365) prompts to sign in to verify account - feature disabled...

    Office 365 activation error after big Win 10 update

    We appreciate your response, Keith. We suggest that you update Office 365 and see if it'll make a difference. You can simply do it by opening any Office 365 applications (Word, Excel, PowerPoint). Here are the steps on how to do so:

    • Open Office app, then click on File.
    • Look for Account, then click on Update.
    • Once done, restart your computer.

    We're looking forward to your feedback.
     
    Carlos Tin, Apr 12, 2019
    #4
Thema:

Excel (365) prompts to sign in to verify account - feature disabled...

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