Windows 10: Exception code: 0xc0000005 - Crash to Desktop in Several Apps

Discus and support Exception code: 0xc0000005 - Crash to Desktop in Several Apps in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been experiencing app crashes for several days. Results in a crash to desktop and its always the same error code. See below for most recent... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by digitalJE5U5, Apr 26, 2020.

  1. Exception code: 0xc0000005 - Crash to Desktop in Several Apps


    I have been experiencing app crashes for several days. Results in a crash to desktop and its always the same error code.


    See below for most recent crash:


    Faulting application name: AoE2DE_s.exe, version: 101.101.36202.0, time stamp: 0x5e7ba162

    Faulting module name: AoE2DE_s.exe, version: 101.101.36202.0, time stamp: 0x5e7ba162

    Exception code: 0xc0000005

    Fault offset: 0x000000000141cbc6

    Faulting process id: 0x29f4

    Faulting application start time: 0x01d61c34c2ce0e6f

    Faulting application path: C:\Program Files x86\Steam\steamapps\common\AoE2DE\AoE2DE_s.exe

    Faulting module path: C:\Program Files x86\Steam\steamapps\common\AoE2DE\AoE2DE_s.exe

    Report Id: 5c8db474-966c-43f7-8604-41a988d5e10a

    Faulting package full name:

    Faulting package-relative application ID:


    Windows Version:


    Windows 10 Pro

    Version 1909 Build 18363.778


    More Info:

    • I have been running this instance of Windows 10 Pro for 6 months and never experienced this error until last week. Since then, I have received this same error/CTD at least 30x in several different applications.
    • I have not installed any new hardware or made any significant changes to any of the settings.


    Troubleshooting:



    Please help! I am going crazy here. I am happy to try anything and will gladly provide any other relevant information.

    :)
     
    digitalJE5U5, Apr 26, 2020
    #1
  2. Hank-Nuss Win User

    IE11 keeps crashing w/ Exception code: 0xc0000005

    I am on a fully patched W10 systems (w/ anniversary update which I need to keep). IE11 keeps crashing as follows:

    Faulting application name: IEXPLORE.EXE, version: 11.0.14393.953, time stamp: 0x58ba5cce

    Faulting module name: igd11dxva32.dll, version: 21.20.16.4590, time stamp: 0x588052a7

    Exception code: 0xc0000005

    Fault offset: 0x00270aae

    Faulting process id: 0x2c28

    Faulting application start time: 0x01d2adfdc2f9c542

    Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

    or

    Faulting application name: IEXPLORE.EXE, version: 11.0.14393.953, time stamp: 0x58ba5cce

    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

    Exception code: 0xc0000005

    Fault offset: 0x00000000

    Faulting process id: 0xef0

    Faulting application start time: 0x01d2adfeac5acf1d

    Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

    Faulting module path: unknown

    Report Id: c218d513-bed6-4163-b6d2-5a7135ee2289

    Faulting package full name:
     
    Hank-Nuss, Apr 26, 2020
    #2
  3. Naresh_K Win User
    GameBar.exe, version: 2.24.1812.5004, Exception code: 0xc0000005

    Hi,

    Thank you for writing to Microsoft Community Forums.

    The error code that you have provided: 0xc0000005
    is usually due to access violation. You can read more about it in article:

    You receive a "0xc0000005 Access violation" error message
    . A hotfix is also provided in the same article.

    Alternatively you can try few more things:

    Method 1: Try the steps provided in the article:
    Troubleshoot Game Bar on Windows 10
    .

    Method 2: Reset the Xbox app.

    1. Open Settings app from Start Menu or using WIN+I hotkey.
    2. Then
      click on Apps and make sure you’re in Apps & features section.
    3. Click on Xbox app and then click on Advance options.
    4. Then click on Reset.

    Method 3: Reinstall XBOX App.

    1. Open Powershell and run it as Administrator. To open it, you can right click on Start menu.
    2. Then type the following command:
      Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage
    3. Restart your computer.

    If you need any additional help, please provide the event viewer logs so that we can do the research and get back to you.

    Hope it helps.

    Happy New Year. Have a great year ahead!
     
    Naresh_K, Apr 26, 2020
    #3
  4. llloyd4 Win User

    Exception code: 0xc0000005 - Crash to Desktop in Several Apps

    Exception code: 0xc0000005 explorer.exe crashes

    Hello! I had a bunch of Explorer windows open when they all closed, the task bar cleared out and repopulated again, and peeking at the Application Log I see

    Faulting application name: Explorer.EXE, version: 10.0.14393.1198, time stamp: 0x590281fa
    Faulting module name: KERNEL32.DLL, version: 10.0.14393.1198, time stamp: 0x59028368
    Exception code: 0xc0000005
    Fault offset: 0x000000000001345d
    Faulting process id: 0x1360
    Faulting application start time: 0x01d32a97633caf3d
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\System32\KERNEL32.DLL
    Report Id: 4de15fd9-c759-421a-9553-c5a4ecba81ae
    Faulting package full name:
    Faulting package-relative application ID:

    And, as it wouldn't hurt, I ran a cmd shell as admin and ran sfc /scannow , the results are...

    C:\Windows\system32>sfc /scannow
    Beginning system scan.
    This process will take some time.
    Beginning verification phase of system scan.
    Verification 100% complete.Windows Resource Protection did not find any integrity violations.
    C:\Windows\system32>

    So... Anyone might know what is causing these mini crashes? Thanks!
     
    llloyd4, Apr 26, 2020
    #4
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Exception code: 0xc0000005 - Crash to Desktop in Several Apps

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