Windows 10: Exception code: 0xc0000005 explorer.exe crashes

Discus and support Exception code: 0xc0000005 explorer.exe crashes in Windows 10 Support to solve the problem; Hello! I had a bunch of Explorer windows open when they all closed, the task bar cleared out and repopulated again, and peeking at the Application Log... Discussion in 'Windows 10 Support' started by llloyd4, Sep 26, 2017.

  1. llloyd4 Win User

    Exception code: 0xc0000005 explorer.exe crashes


    Hello! I had a bunch of Explorer windows open when they all closed, the task bar cleared out and repopulated again, and peeking at the Application Log I see

    Faulting application name: Explorer.EXE, version: 10.0.14393.1198, time stamp: 0x590281fa
    Faulting module name: KERNEL32.DLL, version: 10.0.14393.1198, time stamp: 0x59028368
    Exception code: 0xc0000005
    Fault offset: 0x000000000001345d
    Faulting process id: 0x1360
    Faulting application start time: 0x01d32a97633caf3d
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\System32\KERNEL32.DLL
    Report Id: 4de15fd9-c759-421a-9553-c5a4ecba81ae
    Faulting package full name:
    Faulting package-relative application ID:

    And, as it wouldn't hurt, I ran a cmd shell as admin and ran sfc /scannow , the results are...

    C:\Windows\system32>sfc /scannow
    Beginning system scan.
    This process will take some time.
    Beginning verification phase of system scan.
    Verification 100% complete.Windows Resource Protection did not find any integrity violations.
    C:\Windows\system32>

    So... Anyone might know what is causing these mini crashes? Thanks!

    :)
     
    llloyd4, Sep 26, 2017
    #1

  2. Windows Explorer crashing

    Similar except my File Explorer crashes when selecting certain (but not all) folders containing video files.

    Faulting application name: DllHost.exe (occasionally explorer.exe)

    Faulting module name: CompPkgSup.DLL, version: 10.0.14393.953,

    Exception code: 0xc0000005

    Fault offset: 0x000000000000349d
     
    Win10ProUser999999, Sep 26, 2017
    #2
  3. Windows 10 file explorer crashes explorer.exe with Exception code: 0xc0000005.

    Original Title: Windows 10 file explorer crashes explorer.exe

    As mentioned in the title, file explorer randomly crashes explorer.exe. The following is the event viewer log

    Faulting application name: explorer.exe, version: 10.0.10586.306, time stamp: 0x571af645

    Faulting module name: support.dll_unloaded, version: 4.1.4.27684, time stamp: 0x572a0944

    Exception code: 0xc0000005

    Fault offset: 0x00000000000053c0

    Faulting process id: 0x149c

    Faulting application start time: 0x01d1b656baae0d9b

    Faulting application path: C:\windows\explorer.exe

    Faulting module path: support.dll

    Report Id: 0107ceab-2d04-4c2a-b490-c9b8a3c64107

    Faulting package full name:

    Faulting package-relative application ID:

    there are no other crashes immediately before or immediately following this crash in the event viewer
     
    NicSmithMCP, Sep 26, 2017
    #3
  4. AndreTen Win User

    Exception code: 0xc0000005 explorer.exe crashes

    Running any extra context menu entries? (nvidia, 7zip?)
     
    AndreTen, Sep 26, 2017
    #4
  5. llloyd4 Win User
    Umm, WinRar and VLC by the looks of it.
     
    llloyd4, Sep 26, 2017
    #5
  6. f14tomcat Win User
    That happened to me this morning on the Insider build. Ran 7-zip and Explorer crashed. I ran 2 (right-click>extract to) quickly back-to-back. Crashed on second one. Never repeated.
     
    f14tomcat, Sep 26, 2017
    #6
  7. Superfly Win User
    Error 5's are access related errors - very common (in some instances as in our activation thread it occurs with file permissions corruption)
    -- but in this instance, I guess a process couldn't access some memory allocation and fell over.

    Explorer recovered and should continue as before, unless there is a hardware fault causing it.
     
    Superfly, Sep 26, 2017
    #7
  8. Duyenhip Win User

    Exception code: 0xc0000005 explorer.exe crashes

    Try these first:

    1. Open a command window and type "chkdsk c: /f /v /r" (without quotes) then hit <enter>. Answer the resulting message with a Y, then reboot. This'll take a while.

    2. Download memtest86 ( MemTest86 - Official Site of the x86 Memory Testing Tool ), burn it to CD, boot it and run at least 3 complete cycles on each stick of RAM individually in each slot followed by pairs, alternating slots between tests (gonna take a LONG while).
     
    Duyenhip, Apr 4, 2018
    #8
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Exception code: 0xc0000005 explorer.exe crashes

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