Windows 10: exception error

I have an exception error. can you help me?SYMBOL_NAME: nt_wrong_symbols!D20A89CA1046000IMAGE_VERSION: 10.0.19041.1499STACK_COMMAND: .cxr; .ecxr ; kbEXCEPTION_CODE_STR: D20A89CAEXCEPTION_STR: WRONG_SYMBOLSPROCESS_NAME: ntoskrnl.wrong.symbols.exeIMAGE_NAME: ntoskrnl.wrong.symbols.exeMODULE_NAME: nt_wrong_symbolsFAILURE_BUCKET_ID: WRONG_SYMBOLS_X64_19041.1.amd64fre.vb_release.191206-1406_TIMESTAMP_810831-224634_D20A89CA_nt_wrong_symbols!D20A89CA1046000OS_VERSION: 10.0.19041.1BUILDLAB_STR: vb_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10

:)

 

Unexpected Store Exception

Hi,

Many factors can be involved with the Unexpected Store Exception
blue screen error such as a conflict with some third-party software, a faulty RAM, or a hardware failure. To rectify such issue, we'd like to ask a few questions:

• Were there any changes made on your computer settings prior to this issue?
• Does your computer have the most recent update for Windows 10?

Meanwhile, we suggest that you follow the series of steps in this
article which lists some troubleshooting instructions suitable for blue screen errors.

We look forward to your response.

 

exception access_violation

Hi William,

Since a specific application is giving you Exception access violation error, we suggest that you try to add that application to Data Execution Prevention exceptions list. See steps below:

• On the Search box, type Control Panel and choose Control Panel from the list of results.
• Click on System and Security, then select System.
• On the left pane, click on Advanced system settings.
• Select on the Advanced tab .
• Under Performance, click on the Settings button.
• Go to Data Execution Prevention tab.
• If DEP is turned on for you, click the Add button.
• Locate the .exe file of the program you wish to run.
• After you’ve added that program to the DEP exclusion list, click Apply and
  OK to save the changes.
• Restart the computer and try running the application again.

Let us know if you have any other questions.

 

System Thread Exception Not Handled?

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

The System Thread Exception Not Handled error in Windows mostly occur due to incompatible or old graphics card drivers. System Thread Exception Not Handled error is often displayed along with the Blue Screen of Death

I suggest you to boot into Safe Mode environment and update your graphic drivers.

Method 1: Update drivers.

I suggest you to update graphic drivers and check if it helps. Follow the steps given below.

• Press Windows key + X key and click on
  Device manager.
• Search for Display Adapters.
• Right-click on the graphics
  card and click on Update driver software.

You may also download the latest graphic drivers from the manufacturer’s website and install them on your computer.

If the issue still persist, I suggest you to install the drivers in compatibility mode and check.



Method 2:



Follow the steps to install the drivers in compatibility mode.

• Download the drivers from the manufacturer’s website.
• Right-click on the installer and click on "Properties".
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope it helps. Do let us know if your issue is resolved. For any further information, feel free to contact us.

Thank you.