Windows 10: Experiencing freezing/stuttering when in desktop. Noticable with both audio and mouse.

See title. This has only started today. I have updated my driver and windows to the newest version. I have done a full virus scan. I do not know what else it could be.

:)

 

Random audio stuttering and mouse freezing


"High Definition Audio" suggests you only have the generic, basic function, Windows installed sound driver rather than the correct sound hardware driver. If this is the case, install the correct sound driver as step 1.

 

Random audio stuttering and mouse freezing

I installed the realtek audio driver already. Im not sure why it says that.

 

mouse stuttering

Hello,



Thank you for writing to Microsoft Community Forums.

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Are you using a wired or a wireless mouse?
   
3. Also let us know the troubleshooting steps that you have tried to fix this issue?
   
4. What is the make and model of your mouse?
   

I understand that it can be disappointing to notice 'mouse stuttering' even in the new mouse. We will look into this for you. Please reply with the answers to the questions below so that we can assist you with appropriate troubleshooting steps.



However, you may refer this article on Mouse, touchpad, and keyboard
problems in Windows and check if it helps.



We await your response.



Hope it helps.



Sandeep Kumar M

Microsoft Community - Moderator