Windows 10: Explorer crashes whenever I open a folder

Discus and support Explorer crashes whenever I open a folder in Windows 10 Support to solve the problem; Hello, I have been having a problem recently where whenever I try to open a folder explorer crashes and reloads, making it unusable. I'm sick of having... Discussion in 'Windows 10 Support' started by fdsr1, Oct 29, 2016.

  1. fdsr1 Win User

    Explorer crashes whenever I open a folder


    Hello, I have been having a problem recently where whenever I try to open a folder explorer crashes and reloads, making it unusable. I'm sick of having to use 7-zip, which is not meant to be used for browsing files, to browse files. Event logs says that the problem is dwmapi.dll. The exact output of the error is displayed here:

    Code: Faulting application name: Explorer.exe, version: 10.0.14393.206, time stamp: 0x57dacb32Faulting module name: dwmapi.dll, version: 0.0.0.0, time stamp: 0x55eb3fbe Exception code: 0xc0000005 Fault offset: 0x0000000000004278 Faulting process ID: 0x140 Faulting application start time: 0x01d23296b50aabe7 Faulting application path: C:\WINDOWS\Explorer.exe Faulting module path: C:\WINDOWS\dwmapi.dll Report ID: a918e2dd-04c6-4e9a-afd6-0446302a78c6 Faulting package full name: Faulting package-relative application ID:[/quote]

    :)
     
    fdsr1, Oct 29, 2016
    #1

  2. Windows 10 file explorer not working.

    I can't open File Explorer, like I said. Whenever I try and open it it just crashes.
     
    FraserClark, Oct 29, 2016
    #2
  3. docdoor Win User
    File explore crashes

    Windows 10, File explore crashes whenever I right click on a folder to (in this case) add a folder in my pictures folder. This has just started today I have never had a problem in the past.
     
    docdoor, Oct 29, 2016
    #3
  4. ff19 Win User

    Explorer crashes whenever I open a folder

    I'm having exact crash problem, and it happens on mostly Metro apps.

    I have tried to make a crash dump, and got the crash point:

    Code: dwmapi!DwmExtendFrameIntoClientArea:00007ffc`1fcc4278 0022 add byte ptr [rdx],ah ds:00000000`189df758=00[/quote] I'm using OldNewExplorer as a workaround to use explorer as file browser, by removing the ribbon UI.

    Any help is greatly appreciated.
     
  5. dalchina New Member
    Hi, suggest you start with the basics:
    From an admin command prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Make sure the result is clear or fixed- else do not proceed.
    Post back the result, which you can get after a restart as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

    Then from an admin command prompt run
    SFC /SCANNOW
    and post a summary of the results.

    Please add to your specs the type of laptop, your Windows build number (currently 14393.447) - obtained by Windows key + R, winver, and whether Home, Pro or other, and your disk details (min SSD/HDD).

    (See mine for comparison)

    Thanks.
     
    dalchina, Apr 4, 2018
    #5
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Explorer crashes whenever I open a folder

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