Windows 10: explorer crashes

Discus and support explorer crashes in Windows 10 BSOD Crashes and Debugging to solve the problem; My explorer is crashing all the time, usually when i copy files but not only. i have created a crash dump: also the report: Source Windows... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by NikolasP2, May 21, 2020.

  1. NikolasP2 Win User

    explorer crashes


    My explorer is crashing all the time, usually when i copy files but not only.

    i have created a crash dump:


    also the report:

    Source

    Windows Explorer



    Summary

    Stopped working



    Date

    ‎21/‎5/‎2020 9:10 πμ



    Status

    Report sent



    Description

    Faulting Application Path: C:\Windows\explorer.exe



    Problem signature

    Problem Event Name: BEX64

    Application Name: explorer.exe

    Application Version: 10.0.18362.815

    Application Timestamp: 51185cb4

    Fault Module Name: shcore.dll

    Fault Module Version: 10.0.18362.836

    Fault Module Timestamp: 4dc84691

    Exception Offset: 0000000000041d4a

    Exception Code: c0000409

    Exception Data: 0000000000000007

    OS Version: 10.0.18363.2.0.0.256.48

    Locale ID: 1032

    Additional Information 1: 66f7

    Additional Information 2: 66f72cacfa1016efa56c8b2d06571de3

    Additional Information 3: 64ef

    Additional Information 4: 64eff9ecdc0a8a5517fdb8823b220634



    Extra information about the problem

    Bucket ID: 843e6e42673bb85fef8cd9c6eb49507c 2273431360289460348



    How can i solve this?

    :)
     
    NikolasP2, May 21, 2020
    #1
  2. Bundy Win User

    Explorer crashing

    Thanks Zat. I had never looked at event viewer and it had more info than I thought. Seems the problem was a second computer I was trying to network with. Unplugging the ethernet cable fixed the crashes. Explorer must have been looking in the wrong place I guess.
     
    Bundy, May 21, 2020
    #2
  3. internet explorer crashing

    Hey,

    I can understand how frustrating this would be.

    Please confirm what happened when you tried the above mentioned steps.

    If not then I would suggest you to try again.

    I would also suggest you to refer to the mentioned link:

    http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11

    Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of
    Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature. Resetting Internet Explorer isn't reversible, and all
    previous settings are lost after reset.

    Hope this helps.
     
    Anusha Verma, May 21, 2020
    #3
  4. explorer crashes

    Internet Explorer is slow, crashing, freezing

    Hi Albert,

    Thank you for contacting Microsoft Community.

    Method 1: I would suggest you to run the Internet Explorer performance troubleshooter which would tell us the reason behind the issue and check.

    Follow these steps to run Internet Explorer Performance troubleshooter.

    • Click on search and type troubleshooting.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Run Internet Explorer Performance troubleshooter.

    Method 2: Follow the steps suggested in this link and check if it helps.

    What to do when Internet Explorer isn't working

    http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11

    Reset Internet Explorer disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature
    might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

    Method 3: I would suggest you to run
    System Maintenance Troubleshooter
    and check if it helps:

    • Press Windows + X key. 
    • Select Control panel.
    • In the search box, type Troubleshooter and then click
      Troubleshooting.
    • Under System and Security,
    • Click on System Maintenance and Click on Next button.

    Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, May 21, 2020
    #4
Thema:

explorer crashes

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