Windows 10: Explorer.exe consistently crashing, code c0000374 NTDLL error

Discus and support Explorer.exe consistently crashing, code c0000374 NTDLL error in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello! I was hoping someone would be able to look at my dmp file that was generated. I tried using built in viewers to determine what might be causing... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by XenoGear74, Apr 23, 2020.

  1. Explorer.exe consistently crashing, code c0000374 NTDLL error


    Hello! I was hoping someone would be able to look at my dmp file that was generated. I tried using built in viewers to determine what might be causing these issues but that's getting a bit too technical for me Explorer.exe consistently crashing, code c0000374 NTDLL error :D


    Here's the linkto 3 of the dmp files generated.


    I've tried using SFC, etc... to no avail and I'd rather not do a "fix" reinstall.


    Thank you in advance for the help!!!

    :)
     
    XenoGear74, Apr 23, 2020
    #1
  2. bostonmc Win User

    Quikgrid.exe App Crash with Heap Corruption error code c0000374


    Code:
    Code:
    Microsoft (R) Windows Debugger Version 10.0.17061.1000 AMD64  Copyright (c) Microsoft Corporation. All rights reserved.      Loading Dump File [C:\Users\mtdew\AppData\Local\CrashDumps\QuikGrid.exe.55104.dmp]  User Mini Dump File: Only registers, stack and portions of memory are available    Symbol search path is: srv*  Executable search path is:   Windows 10 Version 16299 MP (8 procs) Free x64  Product: WinNt, suite: SingleUserTS  16299.15.amd64fre.rs3_release.170928-1534  Machine Name:  Debug session time: Mon Jan  8 21:50:52.000 2018 (UTC - 7:00)  System Uptime: not available  Process Uptime: 0 days 0:00:03.000  ...............................  This dump file has an exception of interest stored in it.  The stored exception information can be accessed via .ecxr.  (d740.117a4): Unknown exception - code c0000374 (first/second chance not available)  ntdll!NtWaitForMultipleObjects+0x14:  00007ffc`aef509c4 c3              ret    ************* Path validation summary **************  Response                         Time (ms)     Location  Deferred                                       SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols  0:000> !analyze -v  *******************************************************************************  *                                                                             *  *                        Exception Analysis                                   *  *                                                                             *  *******************************************************************************      KEY_VALUES_STRING: 1      TIMELINE_ANALYSIS: 1    Timeline: !analyze.Start      Name: <blank>      Time: 2018-01-14T12:19:10.245Z      Diff: 458898245 mSec    Timeline: Dump.Current      Name: <blank>      Time: 2018-01-09T04:50:52.0Z      Diff: 0 mSec    Timeline: Process.Start      Name: <blank>      Time: 2018-01-09T04:50:49.0Z      Diff: 3000 mSec      DUMP_CLASS: 2    DUMP_QUALIFIER: 400    CONTEXT:  (.ecxr)  rax=0000000000000024 rbx=00000000c0000374 rcx=0000000000000003  rdx=00007ffcaeeccc89 rsi=0000000000000001 rdi=00007ffcaf00c6e0  rip=00007ffcaefa87cb rsp=0000006907cfea80 rbp=0000018059094410   r8=0000000000000000  r9=0000000000000000 r10=0000000000000000  r11=0000000100000000 r12=0000000000000001 r13=0000000000000000  r14=0000000000000000 r15=000000005334076f  iopl=0         nv up ei pl nz na pe nc  cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000202  ntdll!RtlReportCriticalFailure+0x97:  00007ffc`aefa87cb eb00            jmp     ntdll!RtlReportCriticalFailure+0x99 (00007ffc`aefa87cd)  Resetting default scope    FAULTING_IP:   ntdll!RtlReportCriticalFailure+97  00007ffc`aefa87cb eb00            jmp     ntdll!RtlReportCriticalFailure+0x99 (00007ffc`aefa87cd)    EXCEPTION_RECORD:  (.exr -1)  ExceptionAddress: 00007ffcaefa87cb (ntdll!RtlReportCriticalFailure+0x0000000000000097)     ExceptionCode: c0000374    ExceptionFlags: 00000001  NumberParameters: 1     Parameter[0]: 00007ffcaf00c6e0    BUGCHECK_STR:  HEAP_CORRUPTION    DEFAULT_BUCKET_ID:  HEAP_CORRUPTION    PROCESS_NAME:  QuikGrid.exe    ERROR_CODE: (NTSTATUS) 0xc0000374 - A heap has been corrupted.    EXCEPTION_CODE: (NTSTATUS) 0xc0000374 - A heap has been corrupted.    EXCEPTION_CODE_STR:  c0000374    EXCEPTION_PARAMETER1:  00007ffcaf00c6e0    WATSON_BKT_PROCSTAMP:  5797879d    WATSON_BKT_MODULE:  ntdll.dll    WATSON_BKT_MODSTAMP:  6dead514    WATSON_BKT_MODOFFSET:  f87cb    WATSON_BKT_MODVER:  10.0.16299.192    MODULE_VER_PRODUCT:  Microsoft® Windows® Operating System    BUILD_VERSION_STRING:  10.0.16299.64 (WinBuild.160101.0800)    MODLIST_WITH_TSCHKSUM_HASH:  705ba35f29bea4e4efb35ce9a5cdbfdaec93d2d8    MODLIST_SHA1_HASH:  85685844697ba4f89b4e0a94f4e43142d1244f74    NTGLOBALFLAG:  0    PROCESS_BAM_CURRENT_THROTTLED: 0    PROCESS_BAM_PREVIOUS_THROTTLED: 0    APPLICATION_VERIFIER_FLAGS:  0    DUMP_FLAGS:  94    DUMP_TYPE:  1    ANALYSIS_SESSION_HOST:  XPS-8910    ANALYSIS_SESSION_TIME:  01-14-2018 05:19:10.0245    ANALYSIS_VERSION: 10.0.17061.1000 amd64fre    THREAD_ATTRIBUTES:   ADDITIONAL_DEBUG_TEXT:  Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]    FAULTING_THREAD:  ffffffff    THREAD_SHA1_HASH_MOD_FUNC:  7bbc006b056e6fe7b2f1e3de1273117ba5438eff    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  d8e0681135170c2b2987afcc850c5b2e6a25b153    OS_LOCALE:  ENU    PROBLEM_CLASSES:         ID:     [0n257]      Type:   [HEAP_CORRUPTION]      Class:  Primary      Scope:  DEFAULT_BUCKET_ID (Failure Bucket ID prefix)              BUCKET_ID      Name:   Add      Data:   Omit      PID:    [Unspecified]      TID:    [0x117a4]      Frame:  [0] : ntdll!RtlReportCriticalFailure    PRIMARY_PROBLEM_CLASS:  HEAP_CORRUPTION    LAST_CONTROL_TRANSFER:  from 00007ffcaefafd0a to 00007ffcaefa87cb    STACK_TEXT:    00000000`00000000 00000000`00000000 heap_corruption!QuikGrid.exe+0x0      THREAD_SHA1_HASH_MOD:  ca4e26064d24ef7512d2e94de5a93c38dbe82fe9    SYMBOL_STACK_INDEX:  0    SYMBOL_NAME:  heap_corruption!QuikGrid.exe    FOLLOWUP_NAME:  MachineOwner    MODULE_NAME: heap_corruption    IMAGE_NAME:  heap_corruption    DEBUG_FLR_IMAGE_TIMESTAMP:  0    STACK_COMMAND:  !heap ; ** Pseudo Context ** ManagedPseudo ** Value: 2805af11590 ** ; kb    BUCKET_ID:  HEAP_CORRUPTION_heap_corruption!QuikGrid.exe    FAILURE_EXCEPTION_CODE:  c0000374    FAILURE_IMAGE_NAME:  heap_corruption    BUCKET_ID_IMAGE_STR:  heap_corruption    FAILURE_MODULE_NAME:  heap_corruption    BUCKET_ID_MODULE_STR:  heap_corruption    FAILURE_FUNCTION_NAME:  QuikGrid.exe    BUCKET_ID_FUNCTION_STR:  QuikGrid.exe    BUCKET_ID_OFFSET:  0    BUCKET_ID_MODTIMEDATESTAMP:  0    BUCKET_ID_MODCHECKSUM:  0    BUCKET_ID_MODVER_STR:  0.0.0.0    BUCKET_ID_PREFIX_STR:      FAILURE_PROBLEM_CLASS:  HEAP_CORRUPTION    FAILURE_SYMBOL_NAME:  heap_corruption!QuikGrid.exe    FAILURE_BUCKET_ID:  HEAP_CORRUPTION_c0000374_heap_corruption!QuikGrid.exe    TARGET_TIME:  2018-01-09T04:50:52.000Z    OSBUILD:  16299    OSSERVICEPACK:  15    SERVICEPACK_NUMBER: 0    OS_REVISION: 0    SUITE_MASK:  256    PRODUCT_TYPE:  1    OSPLATFORM_TYPE:  x64    OSNAME:  Windows 10    OSEDITION:  Windows 10 WinNt SingleUserTS    USER_LCID:  0    OSBUILD_TIMESTAMP:  1976-06-22 00:45:20    BUILDDATESTAMP_STR:  160101.0800    BUILDLAB_STR:  WinBuild    BUILDOSVER_STR:  10.0.16299.64    ANALYSIS_SESSION_ELAPSED_TIME:  2a7    ANALYSIS_SOURCE:  UM    FAILURE_ID_HASH_STRING:  um:heap_corruption_c0000374_heap_corruption!quikgrid.exe    FAILURE_ID_HASH:  {b9a4b0e5-80bf-e4c1-2cbd-8a1f50bc7eb6}    Followup:     MachineOwner  ---------
     
    bostonmc, Apr 23, 2020
    #2
  3. Windows explore crash when searching

    The tenforums link solved this issue for me.

    The root cause is a Windows 10 bug where File Explorer crashes when long file names are included in a search result. The steps for the workaround are:

    • Open File Explorer
    • Click View > Options
    • Open the View tab
    • Check "Always show icons, never thumbnails"
    • Click OK
     
    The Benjamin Moore, Apr 23, 2020
    #3
  4. meloneum Win User

    Explorer.exe consistently crashing, code c0000374 NTDLL error

    BIOS error codes

    So I have motherboard with installed small LED screen, which presents BIOS error codes.

    Where can I find a list of those errors. And I don't mean beep codes, but the "number" codes.

    Ex after installing sound card, the motherboard startup fails with the code 15.

    Example picture of code is here.
     
    meloneum, Apr 23, 2020
    #4
Thema:

Explorer.exe consistently crashing, code c0000374 NTDLL error

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    Quikgrid.exe App Crash with Heap Corruption error code c0000374: Code: Microsoft (R) Windows Debugger Version 10.0.17061.1000 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\mtdew\AppData\Local\CrashDumps\QuikGrid.exe.55104.dmp] User Mini Dump File: Only registers, stack and portions of memory...

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