Windows 10: explorer.exe keeps crashing when opening folders - windows 10 pro 1909

Discus and support explorer.exe keeps crashing when opening folders - windows 10 pro 1909 in Windows 10 Support to solve the problem; Hi, my new laptop with win10 64bit on i7 9th generation keeps crashing when opening folders. (windows 10 pro 1909) It seems that these folders are the... Discussion in 'Windows 10 Support' started by Yves 0, Feb 24, 2020.

  1. Yves 0 Win User

    explorer.exe keeps crashing when opening folders - windows 10 pro 1909


    Hi,
    my new laptop with win10 64bit on i7 9th generation keeps crashing when opening folders. (windows 10 pro 1909)
    It seems that these folders are the ones created after the windows installations. Not all of them but the folders with most files in it will not open. instead explorer.exe crashes and the desktop restarts....
    I see this in the event viewer:
    tried the most things I found on the web like scan disk sfc scannow, security settings, … nothing helps.
    Removed all installed software and virusscanner but still the same problem

    Faulting application name: explorer.exe, version: 10.0.18362.628, time stamp: 0xc3041aa6
    Faulting module name: ntdll.dll, version: 10.0.18362.657, time stamp: 0x64d10ee0
    Exception code: 0xc00000fd
    Fault offset: 0x000000000003b945
    Faulting process ID: 0xcec
    Faulting application start time: 0x01d5ea548acc0335
    Faulting application path: C:\windows\explorer.exe
    Faulting module path: C:\windows\SYSTEM32\ntdll.dll
    Report ID: c22fc877-0110-421c-83d9-65bf0c695d0f
    Faulting package full name:
    Faulting package-relative application ID:

    Faulting application name: RuntimeBroker.exe, version: 10.0.18362.1, time stamp: 0x4539d5a0
    Faulting module name: ntdll.dll, version: 10.0.18362.657, time stamp: 0x64d10ee0
    Exception code: 0xc00000fd
    Fault offset: 0x000000000003bb3d
    Faulting process ID: 0x2e54
    Faulting application start time: 0x01d5ea548ee7e08c
    Faulting application path: C:\Windows\System32\RuntimeBroker.exe
    Faulting module path: C:\windows\SYSTEM32\ntdll.dll
    Report ID: 6fe6c329-ad29-4911-b853-63b568445acb
    Faulting package full name:
    Faulting package-relative application ID:

    Fault bucket 1379303018591727699, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: explorer.exe
    P2: 10.0.18362.628
    P3: c3041aa6
    P4: ntdll.dll
    P5: 10.0.18362.657
    P6: 64d10ee0
    P7: c00000fd
    P8: 000000000003b945
    P9:
    P10:

    Fault bucket 1578634740077493277, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: RuntimeBroker.exe
    P2: 10.0.18362.1
    P3: 4539d5a0
    P4: ntdll.dll
    P5: 10.0.18362.657
    P6: 64d10ee0
    P7: c00000fd
    P8: 000000000003bb3d
    P9:
    P10:

    :)
     
    Yves 0, Feb 24, 2020
    #1
  2. Ahhzz Win User

    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK


    credit to Lifehacker.
     
    Ahhzz, Feb 24, 2020
    #2
  3. Harvy Win User
    Windows explorer crashing

    Hi,

    I am having the same problem as the OP in this thread.
    Windows Explorer crashes whenever I open my external HDD or thumb drive in explorer..

    I have tried the fixes listed in the above thread and I am getting the same error message as 'ktadie' (post 16). I think this is because I am running Windows 7 Professional. Windows explorer crashes when I open my 'Films' folder on my brand new 2tb external HDD. I have about 300 .avi files in this folder and some of the .avi files are several years old.

    In short I believe I need the same fix given by 'Wile E' (post 7) but updated for Windows 7 Professional.

    Thanks in advance.
     
    Harvy, Feb 24, 2020
    #3
  4. jsmin Win User

    explorer.exe keeps crashing when opening folders - windows 10 pro 1909

    Windows Explorer crashes and thumbnails problem

    Hi, I hope you can help me.
    Windows Explorer is no longer showing thumbnails on files played by Windows Media Player. I've run cmd and regsvr32 shmedia.dll and regsvr32 shimgvw.dll. That seemed to solve the problem...but it created a different one. Now when I try to open a folder on an external hard drive it crashes. I read in an old 2008 post it was an avi file causing the problem and suggested the run cmd regsvr32 /u shmedia.dll. That solved the opening problem but recreated the thumbnail problem. Any help to achieve both functions would be greatly appreciated. Thank you.
     
    jsmin, Feb 24, 2020
    #4
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explorer.exe keeps crashing when opening folders - windows 10 pro 1909

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