Windows 10: Explorer keeps crashing

Discus and support Explorer keeps crashing in Windows 10 Support to solve the problem; I'll be using my computer then every once in a while explorer will crash and then display the message below and then restart explorer. I'm not sure... Discussion in 'Windows 10 Support' started by cgrim1985, Jul 25, 2021.

  1. cgrim1985 Win User

    Explorer keeps crashing


    I'll be using my computer then every once in a while explorer will crash and then display the message below and then restart explorer. I'm not sure what is causing it or how to make explorer quit crashing. Error Message: The instruction at 0x0000000002930FD8 referenced memory at 0x0000000002930FD8. The memory cannot be written. Click on OK to terminate the program I'm currently using Windows 10 Pro 64 bit version 21H1 (OS Build 19043.1110)

    :)
     
    cgrim1985, Jul 25, 2021
    #1
  2. Gencijs Win User

    File explorer keeps crashing in Win 10

    Hello,

    I did the steps you wrote. All the settings were as you suggested. The File Explorer keeps crashing.
     
    Gencijs, Jul 25, 2021
    #2
  3. vinceip Win User
    Explorer Crash FIX!


    Our old Dell Inspiron N5110 got this problem also.
    Taskbar keeps refreshing. Thanks many hints from guys above pointed me the direction to fix it.
    From Reliability History Monitor I found Explorer keeps crashing because of IDTNC64.CPL (type reliability history at Start)
    1. the issue was from IDTNC64.cpl, the sound driver,
    but I could not successfully to uninstall it from device manager nor control panel or rename the file or the folder.
    2. uninstalled High Definition Audio Device few times, problem remain
    3. tried to uninstall within Control Panel > Program file, yet Control Panel only open 2, 3 seconds then closed automatically.
    4. finally solved Control Panel shut down problem by going to msconfig>services>and disable Windows Error Reporting Service. see below sequence:
    Click window + R keys, type msconfig, Enter to open msconfig, click Services Tag and look for Windows Error Reporting Service. Unchecked it, then apply, ok then reboot system when it suggests.
    5. After this, open Control Panel by clicking Start > type Control Panel. Then my Control Panel open and stay put, won't shut down by itself.
    6. In Control Panel > Programs > I found IDT Audio and successfully to uninstall it.
    7. No more taskbar refresh or Windows Explore shut down after uninstalled IDT and Sound still works great!!!
    8. repeat step 4 to check Windows Error Reporting Services by clicking it. OK then follow system suggestion to reboot.
    9. Control Panel still able to open and remain open. Sound still works and no more refresh.
    10. From Reliability History monitor found no more Windows Explorer crashing.
    I am happy and hope above steps help
     
    vinceip, Jul 25, 2021
    #3
  4. Bundy Win User

    Explorer keeps crashing

    Explorer crashing

    Thanks Zat. I had never looked at event viewer and it had more info than I thought. Seems the problem was a second computer I was trying to network with. Unplugging the ethernet cable fixed the crashes. Explorer must have been looking in the wrong place I guess.
     
    Bundy, Jul 25, 2021
    #4
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Explorer keeps crashing

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