Windows 10: Explorer + no internet connection

Today i turned on my pc and the explorer.exe error appeared, i refreshed the screen and the icons appeared , but the start button didn't work , i tried to make troubleshoot but nothing... the worst part is that i can't acces the internet. Is there a way to star windows recovery\reset without the start button ?

:)

 

Wi-Fi is on // No connection (after Windows Update)

On Oct 13 windows updated.

The update must've invited malware into my computer. I tried to run my antivirus after the update but it said there's no connection. Google chrome lost connection as well and then I got a pop-up saying that Windows Defender found and blocked a "Severe Trojan
threat". So I deleted it and I still don't have connection... (weirdly) the only thing that works is the Explorer app. I have internet; the Wi-Fi works just fine but, everything else doesn't connect. It's something internal that must be causing
the problem and it all started after the update.

P.S.

It also changed my network from private to public so I had to fix that.

And YES, I did allow these programs through the Firewall so that's not the problem.

 

No Internet connection, also Internet Explorer shows Runtime error on Windows 10

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Please do let us know the following information to understand the issue and assist you better:

• Are you able to connect to the internet using different browser?
• Is this issue specific when accessing any particular website?
• Have you updated all the drivers after upgrading to Windows 10?

I would like to inform you that a runtime error is a software or hardware problem that prevents a program from working correctly. Runtime errors might cause you to lose information in the file you're working on, cause errors in the file (corrupt the file)
so you can't work with it, or prevent you from using a feature. Unlike stop errors, runtime errors don't typically cause Windows or a program to stop working.

Method 1: If the issue specific only to Internet Explorer, I suggest you to try the below and check if it helps:

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type troubleshooting
  and select it.
• Click on View all in the left pane.
• Click on Internet Explorer Performance and follow the onscreen instructions.

Step 2: I suggest you to perform some of the troubleshooting steps from the link below link, Turn off add-ons, Reset Internet Explorer Settings, Open the page in Compatibility View etc. and check if it helps:

What to do when Internet Explorer isn't working

Disclaimer: The Reset Internet Explorer Settings
feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the
Reset Internet Explorer Settings feature. Also re-enable the add-ons..

Method 2: Please refer to the below article for internet connectivity and check if you are able to connect.

“Wired
and wireless network problems”

Note: Applies to Windows 10 as well.

Hope it helps. Please do get back to us with the status of this issue. We will be happy to assist you further, if the issue still persist.

 

You could try *Start + X to bring up the Quick Link menu. Then press P to open Control Panel and go to the Recovery Option - then follow option 2 here: Refresh Windows 8

Alternatively if that doesn't work press *Start + R to brink up the Run dialogue and enter %SystemRoot%\System32\systemreset.exe and then click OK to do a refresh.

Please let us know if these work or not - there are other ways also...

 

I tried to reset but it says that none changes were effectuated , and some error, probabily explorer, how can i start the troubleshoot ,mode without the dvd?

 

I entered the troubleshoot mode via safe mode , but it needs an administrator account, when i try to make my account an administrator the button simply hide himself.... how can i make an standart account administraor?

Edit: i made my account an administrator, but in troubleshoot mode it doesn't recognize my account as one.

 

What version are you on? 10041? If not you could upgrade and if you are you can make an iso following this USB Flash Drive - Create to Install Windows 10 - Windows 10 Forums

 

yes Solix, you are on build 10041 i am very sure. I was there too.....no good


Jeff

 

i am on 9926, and i don't have a usb right now... i just want to reset the windows..

 

What was the error when you tried to refresh?

 

It's not an error, the windows doesn't recognize my account as an administrator one.

 

Okey, i turned an account with no password into a administrator , and then worked, but it says: insert your windows instalation ot recovey media to continue..
That appears at refresh your pc...

 

If you don't have any Administrator account it would be easiest to clean install (or upgrade if it lets you).

You can try to enable built in administrator at boot following steps here but you'll need a bootable USB or CD anyway Solved Removed my Only User Account from Administrators Group

EDIT (OK you've got administrator account now).

So what problem do you have now? Does the start menu work on this new administrator account? (Note this mustn't be the built in Administrator - just part of the administrators group.

 

It finally worked, i entered troubleshoot mode, advenced option and i had a saved partition of 06 march, i don't know i had it but i'm happy it was there , thanks adamf for your help.

 

strange way to get there, but you did Solix.

If i where you i would not refresh that fast anyway.

Normally Windows update should make sure that everyone gets updates so no one (almost no one) should have to do a refresh.

I mean if MS checks your computer and sees something wrong, it should fix that automatically.

Yeah i know...this a future and ..../

we will have to wait a long time before this happens. But think about it, would that not be great?

Jeff