Windows 10: Explorer stops responding when clicking certain files

Discus and support Explorer stops responding when clicking certain files in Windows 10 Ask Insider to solve the problem; I was going through my files doing some organization yesterday and it was going fine, but every time I even clicked on a couple specific files,... Discussion in 'Windows 10 Ask Insider' started by /u/RedMan2032, Feb 14, 2020.

  1. Explorer stops responding when clicking certain files


    I was going through my files doing some organization yesterday and it was going fine, but every time I even clicked on a couple specific files, explorer would freeze completely.

    So far they're only word files and it's the same ones every time, but it's not happening with all word files. I'm still able to access them if I open them via word and not explorer.

    I know it's probably a silly issue with a super straight forward solution, but any help/suggestions would be appreciated.

    submitted by /u/RedMan2032
    [link] [comments]

    :)
     
    /u/RedMan2032, Feb 14, 2020
    #1
  2. CuriousD Win User

    Windows Explorer Stops Responding on Certain Folder


    Hello. Recently, I had two instances when Windows Explorer stopped responding when I tried to access a folder. The first time, it seemed to focus on two video files and when I deleted the files, the folder was fine. The next time, I could not access the folder. I could access my back up on the NAS drive, but Windows Explorer would stop responding when I tried to access the folder on my secondary hard drive on the computer. I deleted the folder and copied the folder from the NAS drive to the secondary drive, but it yielded the same problem. I renamed the folder and I am now able to access the folder.

    Do these two instances suggest a problem with my hard drive or with my current state of Windows 10?

    Thanks for your input.
     
    CuriousD, Feb 14, 2020
    #2
  3. J. Raúl Win User
    File Explorer not responding problem.

    Try this steps because I think it's related with quick access in file explorer:

    1. Open a new Explorer window.
    2. Click View in the ribbon.
    3. Click Options.
    4. Under General, next to “Open File Explorer to:” choose “This PC.”
    5. Click OK.
    Now it should hopefully work fine.
     
    J. Raúl, Feb 14, 2020
    #3
  4. Explorer stops responding when clicking certain files

    File Explorer stopped working,

    Hi Anthony,

    Thank you for posting your query on Microsoft Community.

    I understand that the file explorer stops responding. We will assist you to resolve the issue.

    This issue may arise when some of the Windows components or applications gets corrupted. We will assist you to resolve the issue.

    I suggest you to follow the steps provided below and check if it helps to resolve the explorer issue.

    • Press Alt+ctr+Del from Desktop.
    • Select Task Manager.
    • Under process tab, locate Windows Explorer.
    • Right Click Windows Explorer and select End Task.
    • Now select on File tab and click Run Task.
    • Type explorer.exe and press ok.
    • Check if the issue persists.
    If the issue persists, I suggest you to
    perform SFC scan and check if it helps to resolve the issue.



    System File Checker (SFC) is a utility in Microsoft Windows that allows users to scan for and restore corruptions in Windows system files. Perform System File Check (SFC), and then check if this fixes the issue.


    • Press the Windows button + X on your keyboard, a mini dialogue box will appear.

      2. Choose Command Prompt (Admin). You must run the command prompt in Administrator level.

      3. On the command prompt type sfc /scannow and hit enter.

      4. If everything went okay and no errors were found, restart your computer and see if the issue re-occurs.
    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Feb 14, 2020
    #4
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Explorer stops responding when clicking certain files

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