Windows 10: Ext USB HD's will not mount

Discus and support Ext USB HD's will not mount in Windows 10 Drivers and Hardware to solve the problem; Have 2 Seagate SRD00F2 3TB USB ext hard drives in a mirror configuration using MS Storage Spaces. Were working when I shut down yesterday, but would... Discussion in 'Windows 10 Drivers and Hardware' started by HOJO, Jul 21, 2017.

  1. HOJO
    HOJO Win User

    Ext USB HD's will not mount


    Have 2 Seagate SRD00F2 3TB USB ext hard drives in a mirror configuration using MS Storage Spaces. Were working when I shut down yesterday, but would not work this morning. Drives do not show up in Device Manager. However, when starting the drives after boot, two entries show up in the Storage Controllers section of the Device Manager "USB Attached SCSI (UAS) Mass Storage Device" appear. When checking device status under Properties the following appeared "Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)". I have shut down and restarted, but with the same result. There are no indications of other issues in the Device Manager. I am running WIN 10 PRO.
    Thanks for any help.

    :)
     
    HOJO, Jul 21, 2017
    #1
  2. TRISHEBEAR
    TrisheBear Win User

    External Hard Drive and Windows 10

    You can corrupt an ext hd doing that. I already did that and had to use a recovery product to get my info on the ext hd. Now I can't get win 10 to recognize my new ext hd. The pc is a HP and I heard they have something inside that deliberitly doesn't
    recognize ext hds. Why, I wish I knew. There is a good video on utube that might help. I can't find my files, or I would have my ext hd opened by now. Try utube ones, let us know if you have success or if you don't. Trish
     
    TrisheBear, Jul 21, 2017
    #2
  3. TRISHEBEAR
    TrisheBear Win User
    Cannot see or access external hard drive after installing Windows 10

    Try this: Have PC off totally. Connect ext HD. Boot up. Ext HD should be recognized. If not, keep everything connected, but do a restart. Don't turn off PC, just do restart with ext hd connected. Try different ports if one doesn't work. But start
    with PC off, then connect to port & boot up. Trish
     
    TrisheBear, Jul 21, 2017
    #3
  4. PEPANEE
    pepanee Win User

    Ext USB HD's will not mount

    (I'm assuming you have a Desktop; if so): If you unplug the power cord from your computer (for 30 minutes is what I've heard) it will clear out all the memory that's still sitting in your computer's memory. If it's a laptop, remove the battery, if possible, for 30 minutes.
    But first, I would remove the power cord/battery for 20 seconds or so, and re-boot up the computer.
     
    pepanee, Jul 21, 2017
    #4
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Ext USB HD's will not mount

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