Windows 10: External CD/DVD Drive Problem

Hi,


I've just bought a Rioddas external cd/dvd drive - there were lots of reviews online assuring me that this product was compatible with Windows 10.


I connect the drive to my laptop Acer Aspire via the USB3.0 slot. It shows up in my computer under 'devices and drivers'. However, when I try to open anything on it, it says that there is nothing inserted in the drive. There is clearly some form of connection as the computer prompt causes the disk drive to pop open. I've scoured the internet for a solution and thus far have tried:

• Updating/uninstalling all drivers disc drives, usb drives, etc.
• Multiple different DVDs/CDs
• I've downloaded VLC player
• Changing things through disk management.

Any further thoughts on things I can try before giving up and returning the disk drive?


Thanks in advance.

:)

 

External CD/DVD Drive

Hello everyone,

I'm new on the forum, and I have a quick question.
I have a Toshiba Satellite X200 laptop, it has been dropped and the cd/dvd drive will not read anything, it just sounds like it is loading, and blinks yellow.
I'm going to get an external cd/dvd drive for now until the laptop is taken in (if warranty isn't over).
Is there any specific external cd/dvd drives you guys know are compatible with the Satellite X200? Or will I not have a problem with compatibility.

Appreciate it,
Jeremy.

 

CD/DVD Internal and External Drives

My internal CD/DVD drive was working and now has stopped. I have also added two external CD/DVD drives. One drive is a Blu-ray and the other is a standard CD/DVD drive burner/writer etc. I have made sure Windows 10 is updated, I have also tried just update
the drivers and lastly, I have deleted the drives and restarted my system but nothing seems to work. Any suggestions.

 

Windows 10 and External DVD drive

Hi,

Thank you for keeping us posted.

I would suggest you to open the device manager and check if the drive shows up in device manager.

Follow the steps given below:

1. Press Windows key + R to open the run command.

2. Type devmgmt.msc and press enter to open device manager.

3. Expand DVD/CD-Rom drives and check if the external DVD drive is listed.

4. If so, right click on it and uninstall it.

5. Restart the computer.

Let us know the result.