Windows 10: External devices broken every time I restart

Discus and support External devices broken every time I restart in Windows 10 Drivers and Hardware to solve the problem; I have a Surface Pro 3. I've had it for a year, came with Windows 8 (or 8.1 - can't recall). Upgraded to Windows 10 and it worked fine. Sometime in... Discussion in 'Windows 10 Drivers and Hardware' started by mrobinsn, Dec 14, 2015.

  1. mrobinsn Win User

    External devices broken every time I restart


    I have a Surface Pro 3. I've had it for a year, came with Windows 8 (or 8.1 - can't recall). Upgraded to Windows 10 and it worked fine.

    Sometime in the last 2 months, pretty much every time I reboot, or put the computer in sleep mode, etc, ANY external device stops working. This includes:

    - Type cover
    - Bluetooth mouse
    - USB docking station (displaylink Targus if it matters)
    - USB flash drive
    - etc

    Everything else is fine, touch screen works, etc. To resolve I go into device manager, find the drivers with the yellow warning icon, "update" the driver and select the browse my computer / let me pick option, pick the appropriate driver, and update. After doing my Targus USB port, keyboard, and mouse, everything works. Or similarly the type cover filter driver, it works. Even the Bluetooth USB mouse - its DETECTED, and if I turn it off then it disappears from device manager.

    I can't believe this is a surface pro 3 issue, but maybe. I am fully up to date on patches, firmware, etc.

    I've tried all sorts of options short of rebuilding from scratch, but nothing is working. As I said, once I update the driver, it works, until I reboot/etc.

    No errors in the event log.

    Windows 10 Pro.

    Hoping someone has advice of a trick I'm missing.

    Thanks in advance for any help!!

    :)
     
    mrobinsn, Dec 14, 2015
    #1
  2. Riel Alc Win User

    Since the anniversary Update Windows does not restart on it's own.

    Sample of external devices are USB drive, printer and other devices which you connect to USB port. If there's any update that needs to be installed and requires to restart your computer, please disconnect all external devices.

    Let us know how it goes.
     
    Riel Alc, Dec 14, 2015
    #2
  3. every time I restart my computer I should install NVIDIA driver

    Thanks dear Ryan

    to check this, I installed another game (PES 2018) . this game also didn't recognize NVIDIA


    External devices broken every time I restart [​IMG]
     
    FarhadSohi, Dec 14, 2015
    #3
Thema:

External devices broken every time I restart

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