Windows 10: External Display not working on Surface Pro 4 via mini display port

Discus and support External Display not working on Surface Pro 4 via mini display port in Windows 10 Drivers and Hardware to solve the problem; I am running a mini display port adapter connected to an HDMI to HDMI wire from my surface pro 4 to a television. When I connect it, the screen on my... Discussion in 'Windows 10 Drivers and Hardware' started by Pachi1090, May 11, 2020.

  1. Pachi1090 Win User

    External Display not working on Surface Pro 4 via mini display port


    I am running a mini display port adapter connected to an HDMI to HDMI wire from my surface pro 4 to a television. When I connect it, the screen on my surface pro 4 goes black as if making the connection and then it comes back on. The display settings on my surface is set to duplicate the screen, but the television will state retrieving data until it states that the resolution is not supported. I have checked the resolution, which is set to the correct resolution size for both my surface pro and for the television, and even attempted to change it to smaller screen resolutions but get the same error.


    I have attempted multiple troubleshooting steps but I have not been able to resolve my issue. I have ran a diagnostics on my drivers and everything is working properly, I have uninstalled and reinstalled my monitors and display adapters drivers through the device manager, I have made sure the surface pro was running the latest version of windows, I have attempted to connect someone else's surface pro 4 using the same external device and mini display port wire which was working, and I have attempted different external devices with my surface pro but I get the same issue.

    :)
     
    Pachi1090, May 11, 2020
    #1
  2. rheitzman Win User

    Surface Pro (1) Mini Display Port VGA - Windows 10

    Anyone have luck getting the Microsoft Mini Display Port VGA Adapter working on the original Surface Pro and Windows 10? It did work on Windows 8 on another Surface Pro but I upgraded one to Windows 10 (it wasn't tested for the mini display ort VGA working before the upgrade) and the Control Panel - Display dialog does not show the second monitor. Detect doesn't do anything.

    Windows-P reports it can't Project and suggests to update the driver - but drivers for the VGA adapter are not to be found (by me) on the Microsoft site.

    Only Windows 10 + Surface help page I could find mentions all version of Surface Pro except the original. Is this device even supported on Windows 10?
     
    rheitzman, May 11, 2020
    #2
  3. KurtNK Win User
    Multi external displays via Surface docking - only one display is recognized

    I have 2 Samsung external screens that I want to connect to my Surface Pro 2. The screens have VGA or DHMI interface.

    I have tried to connected them with HDMI via mini display ports, but only one external screen is accepted by Surface.

    Questions is:

    1) Can I use a splitter where I connect both HDMI cables to one mini display port? Will I get 2 external screens accepted by Surface?

    2) Will it help if I use HDMI for one screen and the VGA on the other (through adapters to either mini display port or USB). Will Surface accept to external screens then?

    I would like to have two independent screens connected to my Surface for my home office as I used to through my laptop, but before I buy adapters, I would like to know what kind of combinations that will work on the Surface.

    *Moved to appropriate language*
     
    KurtNK, May 11, 2020
    #3
  4. davidhk Win User

    External Display not working on Surface Pro 4 via mini display port

    RE : Mini Display Port adaptor to HDMI TV

    Yes. I had read that plus many hours of googling.


    External Display not working on Surface Pro 4 via mini display port [​IMG]


    You see, the issue is .......... the mini display adaptor works in an older Surface Pro1 but not a newer Surface 3. Both devices have mini display port.
     
    davidhk, May 11, 2020
    #4
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External Display not working on Surface Pro 4 via mini display port

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