Windows 10: External Drive Size / Free Space Not reported in Explorer

My desktop PC has v1909 Build 18363.900. I just noticed using Explorer in tile view that the disk size & free space of Drive G: which is Seagate Expansion drive is not reported. The details are there if I right click on the drive. I have another Expansion Drive which is reported when I plug it in. Any ideas why this information doesn't show?



:)

 

Partition Toshiba Canvio1tb external hard drive in Windows 10

Hi Abe,

Thanks for posting your query on Microsoft Community.

To assist you better, please provide few details.

• 
  Is it show 32 Gb free space or the whole space as 32 Gb?
  
• 
  Have you checked the size of the External disk on disk Mangement?
  
• 
  Have you make any change to the Computer, prior to the issue?
  

I would suggest you to perform Check Disk on your External disk and check if it helps.

Follow the below steps:

• 
  Press Windows + X on your keyboard.
  
• 
  Select Command Prompt (Admin).
  
• 
  Type the below commands.
  
  
  
  Cskdsk [drive letter]: /f /r
  

Reply to us with the status of your issue, we will be happy to assist you.

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

unallocated space in G drive (external)

Hi,

It seems that the external drive's disk partition was not fully or properly allocated. You can extend the disk's partition size by following these steps:

• Click Windows logo (Start), then type diskmgmt.msc.
• Right-click the basic volume you want to extend. This is the external drive's partition that was previously allocated.
• Select Extend Volume.
• Follow the instructions on your screen.

Note: Make sure that you are selecting the correct disk or partition that you want to modify to avoid unexpected data loss. Also, it would be best to backup any existing files on your external drive before making any changes.

If you are still having challenges on managing your disk's partition, we suggest that you post your concern on
TechNet since this particular issue is beyond the scope
of this forum.

Don't hesitate to provide us some feedback.

Regards.