Windows 10: External Driver Access

When I try to access one of my external hard drives, I get the message "You don't currently have permission to access this folder". When I click on continue to gain access I get the message "You have been denied permission to access this folder". This is the drive that has all of my back up information on it of programs before installing Windows 10. How can I gain access to this drive? Thanks, Chuck

:)

 

Can't Access Either of My External Drives After 14393

Hi Michael,

To better assist you with your concern, I would like to ask if you're getting any error messages when accessing your external drives? If yes, can you provide us with the exact error message?

As an initial troubleshooting, we suggest you to follow the steps below:

• Go to Device Manager.
• Click on USB Mass Storage.
• Right click on your USB, and then click on Update Driver Software.
• Once done, check if you can access your external drives.

Regards.

 

No access to external hard disks after last window 10 update

hello Petra

Method 1:

Check whether the external hard disk is detected in Device Manager, right click on it and click on Uninstall the drivers. Plug in the external hard drive again so that Windows automatically installs the drivers. Check if the issue persists.

If the issue persists, go to the External hard drive in Windows Explorer, right click on it and select Properties. Click on the Security tab and then click on Edit and click on Add and type Everyone and press enter. Select Everyone from the list and place a
check mark in Full control. Press apply and ok and check if you are able to access the External hard drive.

Method 2:

If you are still unable to access your hard drive, I suggest you to refer to the steps mentioned in the following link and try to take the ownership and check:

"Access Denied" or other errors when accessing or working with files and folders in Windows

http://support.microsoft.com/kb/2623670/en-us

 

External drive

You've mentioned that you were able to try some of the troubleshooting steps that was provided by a Microsoft online agent, we'd like to know if you were able to roll back the said driver as well. If not, kindly follow the steps listed below and check if
it helps to resolve the issue:

• Press Windows Key + X then select Device Manager from the list.
  
• Locate the external driver and right-click to open the Properties option.
  
• Go to the Driver tab and click the Roll Back Driver button. Click
  OK.

Note: The Roll Back Driver button is only available if a previous version of the driver was installed. If the current driver for the device is the only one that was ever installed on this computer, then the Roll Back Driver button is not enabled.

Let us know how it goes after performing the suggested steps.