Windows 10: External DVD not recognized by Windows 10

Discus and support External DVD not recognized by Windows 10 in Windows 10 Drivers and Hardware to solve the problem; After updating windows 10 on my laptop I could not get my external DVD/CD Player/Burner to show up or work. After extensive searches for a fix and... Discussion in 'Windows 10 Drivers and Hardware' started by d-hunter1, Apr 25, 2019.

  1. d-hunter1 Win User

    External DVD not recognized by Windows 10


    After updating windows 10 on my laptop I could not get my external DVD/CD Player/Burner to show up or work. After extensive searches for a fix and trying many things that did not work I fixed my problem. This is what worked for me. I hope it helps someone else.


    The second solution immediately fixed my problem.


    http://www.roofull.com/support#troubleshooting-steps

    :)
     
    d-hunter1, Apr 25, 2019
    #1
  2. Jenny_50 Win User

    External DVD/RW not recognized withWindows 10

    Unfortunately my problem is still not sorted. My Windows 10 Lenovo Yoga laptop will not recognize my external DVD/RW drive.

    Any more suggestions anyone, apart from those suggested above?
     
    Jenny_50, Apr 25, 2019
    #2
  3. Juzar_Ali Win User
    External DVD/RW not recognized withWindows 10

    Hi Jenny,



    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.



    This circumstance can occur if the device hardware fails or if the device driver fails.



    I suggest you to uninstall the Universal Serial Bus Controller
    associated with the external DVD/RW (Cnm) and reinstall it from the manufacturer’s website and check if it helps.



    To uninstall the drivers from device manager follow the steps below:

    • Press Windows key + X and click on
      Device Manager
      .
    • Expand Universal Serial Bus Controller.
    • Find the Cnm DVD/RW drive.
    • Right click on the driver and select Uninstall.


    Hope this helps. Please respond if you have any further related query.



    Thank you.
     
    Juzar_Ali, Apr 25, 2019
    #3
  4. Karla Alm Win User

    External DVD not recognized by Windows 10

    How to get Windows DVD Player to recognize my external DVD drive using Windows 10

    Hello Bill,

    We would like to know more about your concern. Kindly clarify the following:

    • What is your OS build and version?
    • Did you make any changes before you experience this?
    • Are you getting any error messages when trying to access your external drive using Windows DVD Player?

    For the meantime, you can refer to this link to help you in troubleshooting
    the issue. Listed on the link are steps to be able to make your external drive recognizable.

    We will wait for your response regarding our probing questions and if the provided link worked.
     
    Karla Alm, Apr 25, 2019
    #4
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External DVD not recognized by Windows 10

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