Windows 10: External Hard Drive Backup Problem

Discus and support External Hard Drive Backup Problem in Windows 10 Backup and Restore to solve the problem; I accidentally ejected my Western Digital "My Passport" backup. I unplugged from the USB port and plugged in again. My Passport now appears in Devices... Discussion in 'Windows 10 Backup and Restore' started by Judesman, Feb 20, 2021.

  1. Judesman Win User

    External Hard Drive Backup Problem


    I accidentally ejected my Western Digital "My Passport" backup. I unplugged from the USB port and plugged in again. My Passport now appears in Devices again. However when I go to Settings/Update/Backup the option to "Add a Drive" has vanished and when I click on More Options/See Advanced Settings the options to select the frequency of backup along with how long backups should be retained and the facility to select files to be backed up has vanished as well. I have never used The My Passport software relying on Win 10. I am assuming this is something to do with ejecting the hardware but I need to know how to restore the advanced options and Add a Device. Help please. Win Version 20H2

    :)
     
    Judesman, Feb 20, 2021
    #1
  2. sumasage Win User

    Free hard drive backup/restore program?

    I am looking for a free (freeware) program that will back up and restore a hard drive. I'm looking to clone a few external hard drives. If the program will backup the used space instead of the whole drive this will be awesome! Thanks for any suggestions.
     
    sumasage, Feb 20, 2021
    #2
  3. Smittychat., Feb 20, 2021
    #3
  4. Remon Ont Win User

    External Hard Drive Backup Problem

    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Feb 20, 2021
    #4
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External Hard Drive Backup Problem

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