Windows 10: External Hard Drive copies

Discus and support External Hard Drive copies in Windows 10 Drivers and Hardware to solve the problem; When I attach an external hard drive it displays two copies (e.g. Drive (E:)) the content is the same but when moving folders or files i have sometimes... Discussion in 'Windows 10 Drivers and Hardware' started by TC1944, Nov 22, 2018.

  1. TC1944 Win User

    External Hard Drive copies


    When I attach an external hard drive it displays two copies (e.g. Drive (EExternal Hard Drive copies :)) the content is the same but when moving folders or files i have sometimes put them in different copies. I would like just one drive but how do i get rid of the copy?

    :)
     
    TC1944, Nov 22, 2018
    #1
  2. Remon Ont Win User

    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Nov 22, 2018
    #2
  3. twynog Win User
    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Nov 22, 2018
    #3
  4. External Hard Drive copies

    External Hard Drive

    To address your concern, here are the troubleshooting steps that you can try. Follow the steps below:

    Uninstall and reinstall the external hard drive program.

    • In the Settings app, go to System.
    • Go to Apps & features and locate the external hard drive program.
    • Uninstall the program and go to the manufacturer's website to reinstall the updated version.
    Uninstall and reinstall the Paragon driver software.

    • Following the same steps mentioned above, locate the software in Apps & features
      and uninstall it.
    • After uninstalling the software, go to the manufacturer's website to reinstall it.
    To further isolate your concern, we'd also like to verify if the OneDrive app is enabled on your PC.

    You can hit us back for additional help.

    Kind regards.
     
    Jennifer Cha, Nov 22, 2018
    #4
Thema:

External Hard Drive copies

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