Windows 10: External Hard Drive Disappeared

Discus and support External Hard Drive Disappeared in Windows 10 Drivers and Hardware to solve the problem; I have three computers in my office. I have something called a DROBO on the network. Up until about two weeks ago all three computers could see DROBO.... Discussion in 'Windows 10 Drivers and Hardware' started by CancerCrab101, Aug 2, 2020 at 9:23 AM.

  1. External Hard Drive Disappeared


    I have three computers in my office. I have something called a DROBO on the network. Up until about two weeks ago all three computers could see DROBO. All of a sudden one can no longer see it.


    Any suggestions?

    :)
     
    CancerCrab101, Aug 2, 2020 at 9:23 AM
    #1
  2. Mark Isi Win User

    External Hard Drive

    Hi,

    Just to verify, did you mean, your back up files used to be on your external hard drive, but now it's no longer there? If this is true, kindly provide more answers to the questions below, so we can further assess the issue:

    • When did the files start to disappear?
    • What are the troubleshooting steps you have done so far?
    • Did you make nay changes on the settings of your PC or hard drive prior to this issue?
    • Are you getting any error messages when trying to plug in your external drive?
    • Does your external drive shows that the space is consumed?

    Please advise. We'll keep an eye out to your response.
     
  3. Remon Ont Win User
    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
  4. twynog Win User

    External Hard Drive Disappeared

    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
Thema:

External Hard Drive Disappeared

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