Windows 10: External hard drive keeps disconnecting and conntecting

Discus and support External hard drive keeps disconnecting and conntecting in Windows 10 Ask Insider to solve the problem; I tried disabling the usb setting in power options with no luck. Is this my drive thats become defective or can i try something else? Thanks in advance... Discussion in 'Windows 10 Ask Insider' started by /u/dean_yyy, May 13, 2020.

  1. External hard drive keeps disconnecting and conntecting


    I tried disabling the usb setting in power options with no luck. Is this my drive thats become defective or can i try something else? Thanks in advance

    Btw the drive works fine until is disconnects

    submitted by /u/dean_yyy
    [link] [comments]

    :)
     
    /u/dean_yyy, May 13, 2020
    #1

  2. External hard drive disconnecting

    Hi,

    I realize the inconvenience caused to you regarding the external hard drive as it is disconnecting. I will certainly assist you.

    Please answer the below questions to assist you better.

    • What is the make and model of the external hard drive?
    • Are you getting any error messages in the device manager?
    Follow the below methods and check if it helps.

    Connect the external hard drive and perform the following methods.

    Method 1: Run the Hardware and Devices Troubleshooter.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with the Bluetooth adapter. Refer these steps:

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.
    • Restart your computer and check if the issue is resolved.
    Method 2: Check if you can see the device in Device Manager

    • Press Windows key + X.
    • Click on Device manager.
    • Click on View Tab, Select Show hidden devices.
    • Click on Scan for Hardware changes.
    • Check if the devices show up in Device Manager in the device list.
    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, May 13, 2020
    #2
  3. Remon Ont Win User
    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, May 13, 2020
    #3
  4. Mark Isi Win User

    External hard drive keeps disconnecting and conntecting

    External Hard Drive

    Hi,

    Just to verify, did you mean, your back up files used to be on your external hard drive, but now it's no longer there? If this is true, kindly provide more answers to the questions below, so we can further assess the issue:

    • When did the files start to disappear?
    • What are the troubleshooting steps you have done so far?
    • Did you make nay changes on the settings of your PC or hard drive prior to this issue?
    • Are you getting any error messages when trying to plug in your external drive?
    • Does your external drive shows that the space is consumed?

    Please advise. We'll keep an eye out to your response.
     
    Mark Isi, May 13, 2020
    #4
Thema:

External hard drive keeps disconnecting and conntecting

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