Windows 10: External hard drive migrated???? Or Not help please!!!!!

Dear Community please help,


New to windows 10 and I have a major issue occurred and I'm not sure how or why it happened. My Seagate external Hard drive Migrated and Drive was reconfigured while no one was using it. Why and How did this happen? needless to say the drive was blank with no drive name allocated to it. I had everything on it. Back up file and this list goes on. I am in the process to recover the drives contents. How can I stop this from happening again. this is the 2nd time this has happened to this drive I would rather not have it happen again if I can help it.

We have a HP2000 laptop that originally had windows 8.1 recently update to Windows 10. Error code that was given is below





Device SCSI\Disk&Ven_Seagate&Prob_BUP_Slim\000000 migrated

Last Device Instance Id: SCSI\Disk&Ven_Seagate&Prod_BUP_Slim\000000
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0x0
Last Device Instance Id: SCSI\Disk&Ven_Seagate&Prod_BUP_Slim\000000
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0x0

:)

 

Help with external hard drive

Hi Debbra,

Welcome to Microsoft Community.

I appreciate your interest in windows 10 and also for trying the troubleshooting steps to fix the issue. I understand the inconvenience you faced. I will certainly help you with this.

I would suggest you to plug in hard drive then check in disk management you can see the drive or not.

Follow the steps to check Drive in Disk Management.

• 
  Go to the Control Panel then click on the
  Administrative Tools. .
  
• 
  Under the Administrative Tool Click on Computer Management.
  
• 
  Click on Disk Management and check the External Hard Drive.
  

Also check in BIOS whether External Hard Drive is listed or not.

For help with the BIOS settings, refer to the computer manual or contact the manufacturer.

If it doesn’t work then, I would suggest you to update BIOS for updating BIOS contact Lenovo Support.

Follow the link:

Home - Global Support - DE

Disclaimer :

Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings
can be solved. Modifications of the settings are at your own risk.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks.

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

External hard drive not recognised

Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.