Windows 10: External Hard Drive not showing in My computer

Discus and support External Hard Drive not showing in My computer in Windows 10 Drivers and Hardware to solve the problem; Hi, My external hard drive (Imation--Apollo m300) is not showing in My Computer. I can see the drive when I access Device Manager and Disk... Discussion in 'Windows 10 Drivers and Hardware' started by KDF_654, Sep 16, 2018.

  1. KDF_654 Win User

    External Hard Drive not showing in My computer


    Hi,


    My external hard drive (Imation--Apollo m300) is not showing in My Computer. I can see the drive when I access Device Manager and Disk Management; BUT, the drive shows as having 0 Capacity, 0 Reserved Space, and 0 Unallocated space when I ask it to populate in the Volumes tab of Properties. I do have (or did have) lots of files on this drive. Also, the drive lists as "Online" in Disk Management. (Note: I do have another Apollo m300 external hard drive, but it's working just fine.) Any help would be greatly appreciated.


    Thanks,


    Kevin

    :)
     
    KDF_654, Sep 16, 2018
    #1
  2. Remon Ont Win User

    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Sep 16, 2018
    #2
  3. Marco Gav Win User
    unrecognised external hard drive on Windows 10

    Since you already reinstalled the drivers of the External Hard Drive, let's run the
    Hardware and Devices troubleshooter as it can resolve your concern. You can do that by following these steps:


    • Press the Start button.

    • Type and select Troubleshooting.

    • Click on View all on the left panel.

    • Select and run the Hardware and Devices troubleshooter.



    If the Hardware and Devices troubleshooter doesn’t resolve your concern, we suggest that you change the letter of the External Hard Drive. You can do that by following these steps:


    • Press the Start button.

    • Type and select Control panel.

    • Select System and Security.

    • Select Administrative Tools, and a new window will appear.

    • Double-click Computer Management, and a new window will appear.

    • Select Disk Management that is located under
      Storage
      in the left pane.

    • Right click on the External Hard Drive that is not showing on the File Explorer.

    • Select Change letter and network path, and a new window will appear.

    • Select Change, and choose the letter that you want for the External Hard Drive.



    After changing the letter of the External Hard Drive, we suggest that you reboot your laptop for the changes to take effect.



    Let us know how it goes.



    Regards.
     
    Marco Gav, Sep 16, 2018
    #3
  4. External Hard Drive not showing in My computer

    Help with external hard drive

    Hi Debbra,

    Welcome to Microsoft Community.

    I appreciate your interest in windows 10 and also for trying the troubleshooting steps to fix the issue. I understand the inconvenience you faced. I will certainly help you with this.

    I would suggest you to plug in hard drive then check in disk management you can see the drive or not.

    Follow the steps to check Drive in Disk Management.


    • Go to the Control Panel then click on the
      Administrative Tools. .

    • Under the Administrative Tool Click on Computer Management.

    • Click on Disk Management and check the External Hard Drive.

    Also check in BIOS whether External Hard Drive is listed or not.

    For help with the BIOS settings, refer to the computer manual or contact the manufacturer.

    If it doesn’t work then, I would suggest you to update BIOS for updating BIOS contact Lenovo Support.

    Follow the link:

    Home - Global Support - FR

    Disclaimer :

    Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings
    can be solved. Modifications of the settings are at your own risk.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thanks.
     
    Preeti Patel, Sep 16, 2018
    #4
Thema:

External Hard Drive not showing in My computer

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