Windows 10: External hard drive not showing

Hi,


I've connected an external Samsung USB hard drive (not a stick) to my fully updated Win 10 PC and it doesn't show up in File manager.


I've gone into Device manager and it shows it as:
'Samsung M3 Portable SCSI Disk Device'


but it's not a SCSI drive.


I tried updating the driver but Windows says it's using the best driver already. This looks like a Windows issue, so what else can I do to force it to recognise the drive?


Thanks.

:)

 

External Hard Drive Not Showing

Did anyone actually look at the screenshots you provided?

Your drive is showing in Disk Management, it is showing up as Drive 1, 1TB and as unallocated space

You will not be able to assign a drive letter no matter what you do . . .

If this is a new hard drive, you need to create a new NTFS partition on the unallocated space and then the drive will worn and have a drive letter automatically assigned to it

If it is not a new drive, then something has gone wrong and the partition has been wiped out. You will need to use 3rd party software to try to recover the missing partition and hopefully your data . .

I use AOMEI Partition assistant for this type of job, it is fully featured and does a good job, though there is plenty of free software available online

To download the free version of AOMEI:

https://www.disk-partition.com/free-partition-m...

Here is an article on how to use AOMEI Partition Assistant to recover files from your hard drvie:

https://www.disk-partition.com/recovery/AOMEI-f...

 

External Hard Drive Not Showing

Thanks for your responses guys. Following what Andre

suggested, I actually realised that it does NOT show up in Disk Management. It does show up in Device Manager.

Also, I checked for both Windows updates and BIOS update and my system is up to date.

I used to be able to use this hard drive, but Windows always asked me to Scan it to Fix an issues and I always hit NO. Recently, I broke the power jack and had to buy a new USB to SATA Power Adapter. That's what I'm using now.

I also tried to update the Driver but got this message: "the best drivers for your device are already installed"

Not using any 3rd party anti-virus.

Here are the screenshots:

2017-11-11_1312

2017-11-11_1312

2017-11-11_1313

2017-11-11_1314

 

You can try uninstalling it in Device Manager and see if it will recognise it correctly the next time. You could also try it in another port (after uninstalling it). If you have a choice, try in a usb2 port.

 

Try right clicking the start flag and select disk management. It should hopefully show there without a drive letter. If it does, right click the drive in the bottom portion of the window, select 'Change Drive Letter or path', the next screen click add and give it a drive letter. Then it should show in File explorer. Hopefully that is your problem.

If it wants to 'initialize' the drive, doing so will erase all data on the drive.

 

In all probability, the above suggestion should work. If not, post a screenshot of Windows Disk Management.

Disk Management: Disk Management - How to Post a Screenshot of

Posting screenshots: How to Upload and Post Screenshots and Files at Ten Forums

 

Thanks, I've tried uninstalling it in Device manager - made no difference. This is what my Disk management panel has on it:

 

Your Disk 4 is presumably the drive you are talking about. It has no drive letter, as essenbe correctly predicted in post #3.

You can right-click on it in Disk Management and assign it a letter. Then you should see it in File Manager.