Windows 10: External Hard Drive - On

Discus and support External Hard Drive - On in Windows 10 Drivers and Hardware to solve the problem; With Windows 7, my external hard drives 3 of them would automatically connect switched on and seamlessly eject using the Safely Remove Hardware and... Discussion in 'Windows 10 Drivers and Hardware' started by Hey there MSSW, Jun 29, 2020.

  1. External Hard Drive - On


    With Windows 7, my external hard drives 3 of them would automatically connect switched on and seamlessly eject using the Safely Remove Hardware and Eject Media Utility at bottom right.


    Windows 10, I initially had issues not being able to seamlessly eject an external hard drive. That has been fixed with the Hardware and Devices Troubleshooter by typing msdt.exe -id DeviceDiagnostic at the cmd prompt. Since then the external hard drive ejects seamlessly.


    My issue is when I reconnect the external hard drive in Windows 10, it is switched off. I have to manually switch it on. Whereas in Windows 7, I do not switch them off when I eject them; when I reconnect them, they are automatically on which is logical as they were on when they were ejected. I prefer how Windows 7 does it because the on/off switch part of the external hard drive is of a mechanical nature. The on/off switch can break down while the external hard drive itself is perfectly functioning. When that time comes, it will be an issue as I cannot use it if I do not have a way of turning it on. I did a right-click on the external hard drive in File Explorer, clicked on Properties, but there is nothing there that would make the external hard drive stay on.


    Any ideas, solutions? Thanks in advance.

    :)
     
    Hey there MSSW, Jun 29, 2020
    #1
  2. Remon Ont Win User

    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Jun 29, 2020
    #2
  3. twynog Win User
    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Jun 29, 2020
    #3
  4. External Hard Drive - On

    External Hard Drive

    To address your concern, here are the troubleshooting steps that you can try. Follow the steps below:

    Uninstall and reinstall the external hard drive program.

    • In the Settings app, go to System.
    • Go to Apps & features and locate the external hard drive program.
    • Uninstall the program and go to the manufacturer's website to reinstall the updated version.
    Uninstall and reinstall the Paragon driver software.

    • Following the same steps mentioned above, locate the software in Apps & features
      and uninstall it.
    • After uninstalling the software, go to the manufacturer's website to reinstall it.
    To further isolate your concern, we'd also like to verify if the OneDrive app is enabled on your PC.

    You can hit us back for additional help.

    Kind regards.
     
    Jennifer Cha, Jun 29, 2020
    #4
Thema:

External Hard Drive - On

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