Windows 10: External Hard Drive (WD Elements) is visible in PW but not in explorer

After highlighting

• are you pressing the Enter Key ? The highlighted command is executed only when you press the Enter Key. Try it again but do not unplug your 1TB external HDD anytime. Allow sufficient time for TestDisk to respond. (Unplugging the external HDD without closing TestDisk and removing it safely with the safely remove icon may make matters worse.)
  
  If it does not succeed in listing the files, then perhaps we may have to try some other method to recover the data.

 

Hi Jumamji.. files are copying.. guess it's a very slow process.. will keep posting..

 

not jumamji *Biggrin. The copying process may be slow . I suspect that the WDTV has corrupted the HDD in someway. As I already told people in a similar situation simply reformatted the HDD knowing not how to recover the data. I haven't come across any such case where data was recovered successfully. Once files are copied, close TestDisk and check the integrity of the data.

In the next step, I shall try to restore the disk. It may or may not succeed but having recovered the data in whatever form it is, we have nothing to lose.

 

my bad Jumanji... *Smile

Yeah it does have corrupted the HDD.. still in the TestDisk it shows as,





also it shows as 337 files are copied but there aren't any file in 'recovery' folder

 

Looks like you haven't selected the correct location. It is copying somewhere but don't know where. You must select the destination as E: /Recovery

By default TestDisk will save in the Testdisk folder. Check the TestDisk Folder in C:

 

The process of reaching the destination is vividly explained here Copying files listed by TestDisk during Recovery : My post #28 here https://www.sevenforums.com/hardware...ml#post2395385 (already mentioned in my post #5 )

I repeat it here





Here I am omitting the screenshots leading to the listing of files in the faulty drive since you already know how to get there.

 

Hi Jumanji.. I followed the same process.. there aren't any files at TestDisk Folder or Recovery Folder

 

In your screenshot at post #17 I do not see the destination at all.

Please start afresh and take the screenshots showing all the disks and drives (as in my previous post) as well as the screen where your files are listed ( the second one in my previous post).

Next press 'a' (just key A) to select all files .The selected files will turn Green. Take a screenshot of it. Then press C ( Shift+ C that is capital - upper case C)

The next screen should show the default location Directory C:\ testdisk 7.0 Take a screenshot.

Let us see where you miss it.

Another point: Did you download the Windows version of TestDisk as indicated in my post #6? If you downloaded Windows 64 bit TestDisk you won't be able to reach the destination. If you are unable to reach the correct destination I will squarely blame it on User Error.

 

ok I'll do it fresh.. will send you screenshots one by one.. no I didn't download 64bit version

 

Hi Jumanji... files are copying.. it been 3 days and 2747 files copied and more to go *Smile

 

Were you able to reach the correct destination? Are the files being copied to the right destination?

You were supposed to put up the screenshots to confirm the required files are selected, and you navigated to the desired destination folder Recovery in the destination drive. Anyway if you are sure that you did everything right and reached the correct destination, do not bother and let all files copy.

When all files are copied, close TestDisk and check the integrity. And yes, it may take a long time to copy and patience is the key in any data recovery process.

 

Hi Jumanji.. Sorry for the delay.. I was able to recover important files of mine.. Please advise I can I format the HDD and use it again.

 

Glad you were able to recover all your important files using TestDisk.*Thumbs

You may try formatting the drive straightaway but I would recommend that you check your drive with WD Data Lifeguard Diagnostics for Windows Software and Firmware Downloads | WD Support

Testing a drive for problems using Data Lifeguard Diagnostics for Windows Testing a drive for problems using Data Lifeguard Diagnostics for Windows | WD Support

If it passes all the tests then do a full Erase (Lowlevel Format) with the same program. After Full Erase is completed do a regular quick format. (Please note that the Extended Test and a Full Erase will take many hours.)

 

Thank you very much for all the help you gave.. really appreciate..

 

You are most welcome and it is my pleasure. Enjoy:

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