Windows 10: external hard drive working on one pc but not another?

Discus and support external hard drive working on one pc but not another? in Windows 10 Ask Insider to solve the problem; can anyone help me out? i have an external hard drive 1tb (two actually) that ive been using for a few years now, works perfectly fine on my windows 10... Discussion in 'Windows 10 Ask Insider' started by /u/LoveDaMeech, Dec 5, 2020.

  1. external hard drive working on one pc but not another?


    can anyone help me out? i have an external hard drive 1tb (two actually) that ive been using for a few years now, works perfectly fine on my windows 10 pc and even on my ps4 to move files around, but whenever i connect it to my laptops (two windows 10 laptops) the external hhd doesnt show up? its powered on, other usb things work fine when plugged in, but i cant see it in devic manager, and some sites have recommended formatting it in the disk manager but i dont see it there either



    can anyone help?

    submitted by /u/LoveDaMeech
    [link] [comments]

    :)
     
    /u/LoveDaMeech, Dec 5, 2020
    #1
  2. Remon Ont Win User

    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Dec 5, 2020
    #2
  3. twynog Win User
    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Dec 5, 2020
    #3
  4. external hard drive working on one pc but not another?

    External Hard Drive

    To address your concern, here are the troubleshooting steps that you can try. Follow the steps below:

    Uninstall and reinstall the external hard drive program.

    • In the Settings app, go to System.
    • Go to Apps & features and locate the external hard drive program.
    • Uninstall the program and go to the manufacturer's website to reinstall the updated version.
    Uninstall and reinstall the Paragon driver software.

    • Following the same steps mentioned above, locate the software in Apps & features
      and uninstall it.
    • After uninstalling the software, go to the manufacturer's website to reinstall it.
    To further isolate your concern, we'd also like to verify if the OneDrive app is enabled on your PC.

    You can hit us back for additional help.

    Kind regards.
     
    Jennifer Cha, Dec 5, 2020
    #4
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external hard drive working on one pc but not another?

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