Windows 10: External HDD 3.5 WD RED NAS Enclosure Keeps Ejecting

Discus and support External HDD 3.5 WD RED NAS Enclosure Keeps Ejecting in Windows 10 Drivers and Hardware to solve the problem; I have a Sabrent 3.5 external enclosure. It keeps ejecting itself from one of my Windows 10 computers running build 20H2 19041.804. The 3.5 HDD is a WD... Discussion in 'Windows 10 Drivers and Hardware' started by JDubbedN, Feb 26, 2021.

  1. JDubbedN Win User

    External HDD 3.5 WD RED NAS Enclosure Keeps Ejecting


    I have a Sabrent 3.5 external enclosure. It keeps ejecting itself from one of my Windows 10 computers running build 20H2 19041.804. The 3.5 HDD is a WD Red NAS HDD 4TB. The ejecting of the drive happens frequently. I use this drive to continually read/write data for various server related jobs. When I plug it into another computer it works fine. I swapped out the enclosure and the problem occurs again on the same problematic computer. There are 4 USB 3.0 ports on the machine and I've tried all of them with the same results. I have 2 USB ports being used by two other NAS's and they work fine. So the problem seems to be specifically related to the drive in this specific computer. The computer just stopped liking it one day and it's been plugged in for a couple years without a problem.

    1. I've tried chkdsk and it is getting stuck at about 80% on the problematic machine yet it completes just fine on other machines.
    2. HD Tune Pro shows that the interface CRC Error count is current 200, worst 195, threshold 0, data 435 and status attention. This makes me think the HDD is starting to show signs of failure if I am interpreting the numbers correctly.
    3. HD Tune Pro finds no errors in its deep scan error scan.
    4. WD Dashboard fails on the problematic computer because it keeps ejecting but passes on other machines.

    So the pattern I am seeing is that the HDD fails and ejects constantly on the one machine I need it on but when I test it on other machines it passes except for the CRC error count with HD Tune Pro which stays consistent across the board because it is the S.M.A.R.T. data. Could anyone provide some advice on what my next steps should be other than backing up my data?

    Thanks!

    :)
     
    JDubbedN, Feb 26, 2021
    #1
  2. JDubbedN Win User

    External HDD 3.5 WD RED NAS Enclosure Keeps Ejecting

    I have a Sabrent 3.5 external enclosure. It keeps ejecting itself from one of my Windows 10 computers running build 20H2 19041.804. The 3.5 HDD is a WD Red NAS HDD 4TB. The ejecting of the drive happens frequently. I use this drive to continually read/write data for various server related jobs. When I plug it into another computer it works fine. I swapped out the enclosure and the problem occurs again on the same problematic computer. There are 4 USB 3.0 ports on the machine and I've tried all of them with the same results. I have 2 USB ports being used by two other NAS's and they work fine. So the problem seems to be specifically related to the drive in this specific computer. The computer just stopped liking it one day and it's been plugged in for a couple years without a problem.

    1. I've tried chkdsk and it is getting stuck at about 80% on the problematic machine yet it completes just fine on other machines.
    2. HD Tune Pro shows that the interface CRC Error count is current 200, worst 195, threshold 0, data 435 and status attention. This makes me think the HDD is starting to show signs of failure if I am interpreting the numbers correctly.
    3. HD Tune Pro finds no errors in its deep scan error scan.
    4. WD Dashboard fails on the problematic computer because it keeps ejecting but passes on other machines.

    So the pattern I am seeing is that the HDD fails and ejects constantly on the one machine I need it on but when I test it on other machines it passes except for the CRC error count with HD Tune Pro which stays consistent across the board because it is the S.M.A.R.T. data. Could anyone provide some advice on what my next steps should be other than backing up my data?

    Thanks!
     
    JDubbedN, Feb 26, 2021
    #2
  3. JDubbedN Win User
    External HDD 3.5 WD RED NAS Enclosure Keeps Ejecting

    Yes. The enclosure has it's own power supply. And I've been using the current setup for over a year as is with no issues until recent. And I tried another enclosure that also requires its own power supply that I used and same problem.

    This enclosure is unmanned so to my knowledge there is no UI to go into and set it to never turn off like a WD MyCloud would have.
     
    JDubbedN, Feb 26, 2021
    #3
  4. JDubbedN Win User

    External HDD 3.5 WD RED NAS Enclosure Keeps Ejecting

    External HDD 3.5 WD RED NAS Enclosure Keeps Ejecting

    Good idea. However, the drive is in constant use in the original machine that keeps ejecting it. And when I hook it up to another machine it never gets ejected and no data is being written to it. So I don't believe this would be a solution but it is a good tool to have.
     
    JDubbedN, Feb 26, 2021
    #4
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External HDD 3.5 WD RED NAS Enclosure Keeps Ejecting

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