Windows 10: External HDD cases not working and partially crashing Windows External HDDs work fine

Discus and support External HDD cases not working and partially crashing Windows External HDDs work fine in Windows 10 Drivers and Hardware to solve the problem; I bought an external USB 3.0 HDD case adata ex500 for an HDD I had lying around, and it was working correctly, however, one day I was going to transfer... Discussion in 'Windows 10 Drivers and Hardware' started by Beto Barraza, Dec 22, 2019.

  1. External HDD cases not working and partially crashing Windows External HDDs work fine


    I bought an external USB 3.0 HDD case adata ex500 for an HDD I had lying around, and it was working correctly, however, one day I was going to transfer some files from another external HDD case that I had to my said new HDD and case, so I pluggied in both of them one being USB 3.0 and the older case USB 2.0 and the second external never got recognized.


    The issues started as soon as the second drive was plugged in. It never showed on my computer, and when I tried to eject the drive, nothing happened. So I tried to turn off the computer in order to safely remove it, and the computer never got past the "shutting down" screen. It was kind of, like a partial crash, and happens every time I plug in ANY external USB 3.0 HDD case.


    And the same happens every time I plugged in the case, also restarting the computer was useless, as it never got past the "restarting" screen.


    The same HDD case was tried on another computer and it works perfectly. Also, the USB 2.0 still works on my computer, also a USB 3.0 external Samsung HDD.


    At first I thought it was the adata case, so I bought and adata ED600 3.0 external case, and the same happened, so I started blaming the brand, but today I got a different brand 3.0 external case and the same issue persists.


    What can I do?

    :)
     
    Beto Barraza, Dec 22, 2019
    #1
  2. dermy Win User

    External HDDs

    Hi i had a seagate freeagent (external) which stopped working so i bought another enclosure and the hdd kept disconnecting/reconnecting in windows 8.1, so i boht another enclosure and also the same thing. Iv tried a different hdd and all hdds work perfectly when plugged directly into sata ports on the board, are there any other steps i can try or do you think iv just been unlucky with enclosures?
     
    dermy, Dec 22, 2019
    #2
  3. External HDD not working since update

    I recently updated to windows 10 a few weeks ago, and I went to hook up my usb external HDD the other day, and it is not recognizing it. I plug it in but it does not show up. I can't see it in disk manager, it DOES show up in device manager though under
    universal serial bus controllers as "usb mass storage device". that's about the only place i can see some sort of connection between my computer and the HDD. when i plug it in it is getting power, the usb port is good because i can plug my phone into it and
    connect it to my computer, and the HDD is also good because i have successfully connected it to another computer and it works fine. in device manager it says i have the latest software for it. ive tried uninstalling the driver and the HDD removes itself from
    the list device manager list, i then unplug and plug it back in and it pops right back up and says the driver is up to date on the HDD. I am not sure what i should do next i am totally lost. THANKS!
     
    theskater101388, Dec 22, 2019
    #3
  4. GlynAston Win User

    External HDD cases not working and partially crashing Windows External HDDs work fine

    external HDD wont work

    My external HDD is not working when plugged into my usb port. I am running windows 10

    it comes up with

    H:\

    The directory name is invalid

    It shows up in This PC as local Disk(HExternal HDD cases not working and partially crashing Windows External HDDs work fine :)
     
    GlynAston, Dec 22, 2019
    #4
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External HDD cases not working and partially crashing Windows External HDDs work fine

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