Windows 10: External HDD does not show in My Computer

Discus and support External HDD does not show in My Computer in Windows 10 Network and Sharing to solve the problem; Hi all, I am facing a problem in one of my external HDD. This HDD was installed in one of my desktops and was giving troubles. So I took it out and... Discussion in 'Windows 10 Network and Sharing' started by ManuMittal, Jan 24, 2020.

  1. External HDD does not show in My Computer


    Hi all,


    I am facing a problem in one of my external HDD.

    This HDD was installed in one of my desktops and was giving troubles.

    So I took it out and installed in an external case so retrieve the data.


    The hard disk is detected by the computer but

    it does not show up in my computer with any assigned drive letter.


    For your reference I am sharing some screen shots.


    Screen shot in Device Manager showing the External HDD as JMICRON Generic

    External HDD does not show in My Computer 3aed5656-bf9a-458c-ae39-fd80972b334f?upload=true.png


    Screen shot in one of the HDD utilities where the external HDD is detected

    External HDD does not show in My Computer 33156950-634d-42f1-a096-d6ea88af1ba6?upload=true.png


    External HDD does not show in My Computer f419a348-b1f7-4826-b620-8a930cf018bd?upload=true.png


    Screen shot of the HDD in my computer where it is shown but I cannot access it.


    External HDD does not show in My Computer a1bc35a4-9ea9-4972-aa39-fbf4595d29b2?upload=true.png Can some one help me in sorting this problem.

    I want to connect to the HDD where I have my data and I want to retrieve the data.


    Thank you for your time.


    Regards, Manu

    :)
     
    ManuMittal, Jan 24, 2020
    #1

  2. external HDD

    Hi,

    Usually, this problem occur due to software incompatibility or corrupted USB drivers. For us to better assist you, we would like to clarify the following:

    • Have you made any recent changes on your computer prior to the issue?
    • Which driver did you uninstall? Have you reinstall the driver? If yes, how did you reinstall the driver?
    • Have you check if the external HDD is visible in Device Manager?

    If the issue still persists after uninstalling some games, we suggest that you run the troubleshooter for hardware and devices. If you're using the latest Windows 10 version, follow these steps on how to run the Hardware and Devices troubleshooter:

    • Click the Start button and select the Settings
      icon.
    • Choose Update & Security from the list.
    • Click Troubleshoot in the left pane of the window.
    • Under Find and fix other problems, select Hardware and Devices and click
      Run the troubleshooter.

    We're looking forward to your reply.
     
    Gerard Qui, Jan 24, 2020
    #2
  3. Shared external hdd not showing up

    I've also created a new HomeGroup to use and it's operating and sharing files from my computer, but it doesn't help to have the external hdd show up
     
    EvanPurcell, Jan 24, 2020
    #3
  4. Robfusc8 Win User

    External HDD does not show in My Computer

    Quirky behaviour with external HDD

    Hi,

    In response to your questions

    • Are all of the external drives from the same manufacturer?
    Yes, they are all Seagate SRDO0F1 of 500GB

    • Have you attempted to restart the computer that could not read the external drive and also try to connect the external drive to a different port on the computer after testing the external drive on another computer?
    Yes to both, neither worked.

    • Were there any recent changes made or updates installed prior to the issue occurring?
    No. PC-B is not permanently connected to the 'net.

    I have used to 'Device manager' to check if there is an identified driver problem - nothing is flagged - and I would not expect one HDD to work, and the other not to, if there was a driver problem
     
    Robfusc8, Jan 24, 2020
    #4
Thema:

External HDD does not show in My Computer

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