Windows 10: External HDD Issues

I was given a 3TB hard drive that I am wanting to use for my son's PS4 as extra storage. In order to do so I need to format it to exFat. When I try to do that with my laptop it only shows 349GB as the size. I am trying to use Diskpart to determine if it is a "read-only" issue, or if I messed it up when I deleted the files that were on it, or if my laptop is unable to support that large of a HDD. I'm not sure. However, when I enter "list disk" in diskpart it shows the full capacity of the HDD 2794GB and it shows how much is Free 1698GB. I select the disk and then enter "list volume" in diskpart and it shows the volume. It lists the size as 349GB the status as Healthy the File System as NTFS which I need to format to exFat and the type of volume as a Patition. I select the volume and enter "detail disk" in diskpart and it shows that it's not "read-only". So what gives? Will I be able to format this HDD or am I doing something wrong? Please Help! I'm running out of troubleshooting ideas. I'm kind of leaning toward the idea that maybe my PC can't support a 3TB HDD, so it is only showing what the system can support. All I want to do is format the drive to an exFat file system and have the full 3TB available for storage. Can someone please explain how I can do this in diskpart or using some other method?

:)

 

external HDD

Hi,

Usually, this problem occur due to software incompatibility or corrupted USB drivers. For us to better assist you, we would like to clarify the following:

• Have you made any recent changes on your computer prior to the issue?
• Which driver did you uninstall? Have you reinstall the driver? If yes, how did you reinstall the driver?
• Have you check if the external HDD is visible in Device Manager?

If the issue still persists after uninstalling some games, we suggest that you run the troubleshooter for hardware and devices. If you're using the latest Windows 10 version, follow these steps on how to run the Hardware and Devices troubleshooter:

• Click the Start button and select the Settings
  icon.
• Choose Update & Security from the list.
• Click Troubleshoot in the left pane of the window.
• Under Find and fix other problems, select Hardware and Devices and click
  Run the troubleshooter.

We're looking forward to your reply.

 

unlock hdd

Hi Johan,

It is possible that your
HDD was unreadable
causing the error message to appear. We recommend that you perform these troubleshooting steps and check if there are any changes:

• 
  Shutdown
  your
  PC.
  
• 
  Unhooked
  the
  HDD
  and
  turn on
  your
  PC.
  
• 
  Reconnect
  your
  HDD
  and
  restart
  your
  PC.
  

If the issue persists, we suggest that you contact your
laptop/computer's manufacturer
for further assistance.

Update us on how it goes.

Regards.

 

External HDDs

Hi i had a seagate freeagent (external) which stopped working so i bought another enclosure and the hdd kept disconnecting/reconnecting in windows 8.1, so i boht another enclosure and also the same thing. Iv tried a different hdd and all hdds work perfectly when plugged directly into sata ports on the board, are there any other steps i can try or do you think iv just been unlucky with enclosures?