Windows 10: External HDD showing on W10 but not on W11 usb port are fine

Discus and support External HDD showing on W10 but not on W11 usb port are fine in Windows 10 Software and Apps to solve the problem; I have 2 computers, one with w10 and the other with W11.When I put an USB port to w11 it reads fine, but when I connect and external HDD it wont....... Discussion in 'Windows 10 Software and Apps' started by DanielDominguezP, Feb 9, 2022.

  1. External HDD showing on W10 but not on W11 usb port are fine


    I have 2 computers, one with w10 and the other with W11.When I put an USB port to w11 it reads fine, but when I connect and external HDD it wont.... the thing is that on my other laptop with W10 the external HDD works fine., all HDD that I connect on my W11 are not showing on my pc.Any solution for this? who knows?

    :)
     
    DanielDominguezP, Feb 9, 2022
    #1

  2. Wireless Mouse stops working when external HDD plugged in to USB3 port

    I have a minor but annoying problem and can't find a solution....

    My wireless mouse stops working when an external USB3 HDD is plugged in to USB3 port. The mouse is about 3 feet away from the receiver.

    My mouse is a Logitech M310.

    • I don't have the problem if a USB 2 external HDD is connected to either a USB2 or USB3 port.
    • I have moved the mouse receiver to different ports on both the front and back of the computer but this doesn't change anything.
    • If I move the mouse very close to the receiver (a couple of inches), it works so it seems that the wireless range is reduced when the USB3 HDD is plugged in.
    • If I connect a wired mouse, it works fine.
    • I have 2 USB3 ports and the problem is the same on both.
    • If the USB3 HDD is connected to a USB2 port, the mouse works normally.
    • I changed the battery in the mouse but this didn't help.
    • the USB3 HDD is a WD Passport that is self powered through the USB port.

    Any suggestions?
     
    dsscottage, Feb 9, 2022
    #2
  3. Klaw117 Win User
    External Hard Drives Won't Work on Two Specific USB Ports

    I should note that one drive is a USB 3.0 external hard drive while the other is a USB 3.1 external solid state drive. Both are being plugged into only USB 3.0 ports. The two ports that don't detect the external HDD and SSD will detect regular USB thumb drives.
    No, I have not tried different cables. However, the cables and drives work fine in other USB 3.0 ports either in the back or the front.

    Nothing is listed in Disk Management.

    These are getting power from the USB ports. The external HDD's LED turns on but does not spin. In other ports with the same cable, it does. The external SSD lights up too but the storage doesn't seem to be detected unless plugged into another port.

    As stated above, all ports are USB 3.0.

    There are no errors in the Device Manager.

    Based on the questions/answers being given here. It sounds like there may be a power issue with the two USB ports. Do thumb drives and external drives have different power requirements?
     
    Klaw117, Feb 9, 2022
    #3
  4. xtalgrwr Win User

    External HDD showing on W10 but not on W11 usb port are fine

    External HDD/USB.

    Hello.

    I have an external HDD docking station connected to my PC thru USB.

    Devine manager sees it. But Windows explorer does not.

    Suggestions?
     
    xtalgrwr, Feb 9, 2022
    #4
Thema:

External HDD showing on W10 but not on W11 usb port are fine

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