Windows 10: External Headphone Mic cannot be detected

I have recently started using this new Dell notebook and when I plug in my headphones includes mic, it only detects the output device headphones and ignores the headphones' microphone. Instead, it uses the notebook's default audio which is the Microphone Array Intel Smart Sound Technology. The headphones and its mic have no issues since I've already tried plugging in another headphones and it's still the same and figured it's an issue with the notebook. I am now using Windows 11 but the issue was already present before I upgraded it from Windows 10 to Windows 11.This is a work laptop whi

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Mic/Headphone ports not working correctly - Acer Aspire 7745

The speakers are 'plugged in' already as it is a laptop. With no external mic, headphones or external speakers plugged in, the Sound Control Panel lists three things under 'Playback' - HDMI, 'Speakers' and 'Realtek Digital Output' - the Speakers under 'Playback' is set as the default.

Under 'Recording' with no external mic plugged in these are listed - 'Microphone', 'Line In' and 'Stereo Mix' (Disabled) - the microphone (in this case, the internal one) is set to 'Default' under 'Recording' as well.

I don't have my headset here to test an external mic right now, but with normal external headphones plugged in, there is no change to the Sound Control Panel under 'Playback' - the same three listings (HDMI, 'Speakers' and 'Realtek Digital Output') with 'Speakers' set as the Default. If I make a noise, say, play a video, I can see the sound meters move to the sound, but no sound comes out of the headphones.

 

Headphones Not Detected

Wasn't sure what topic to put this under.

Windows 10 refuses to detect my headphones from my headset. The mic is fine. The computer even recognizes when I plug the headphones of the headset in. But it refuses to detect them. I can go into my Sound in Control Panel all day, and there will NEVER be any
headphones in that list. So, no, I cannot click headphones, just making that clear before someone suggests clicking on headphones.

How do I force Windows 10 to detect the headphones that I have plugged in, so that they will work? The jack is working fine. When I plug them in it gives me the pop-up letting me know that I plugged something into the jack. But that's the end of it. It will
not detect the headphones. Nothing comes out of them. There are no headphones in the Sound list. There is nothing. Nada. Zip. Zero. Zilch. Why does it register something is plugged in and then refuse to detect it?

Someone please figure out why Windows 10 simply cannot detect headphones and help me fix this so I can use my headset.

 

Mic/Headphone ports not working correctly - Acer Aspire 7745

Hi all,

I have an Acer Aspire 7745 that I have been trying to get the external audio ports to work correctly on since I upgraded it to Windows 10 - it was originally a Win7 machine from the factory. It's got three external audio ports:




Win10 runs fine on it (Core i3 @ 2.27Ghz, 4GB RAM) and sound through the speakers works fine, as does the internal mic, but PLUGGING IN a mic or headphones is the issue - external plugged in mics are not picked up at all, and plugging in headphones disables the internal speakers, but no sound comes through the headphones.

I found this thread (Determine the HDA Realtek driver needed for your Audio) and was trying to follow the instructions to find the correct driver to use by looking at the 'Driver Details' lists, but I am a bit confused. When I upgraded to Win10, Windows 10 installed generic drivers for the sound card and I had the same issue - sound through speakers and internal mic was fine, but the jacks didn't work.

So, I thought I would go download some specific drivers...the latest drivers listed for audio on Acer's site for this machine are the Win7 64-bit drivers, so I installed those and, as mentioned, sound still worked fine other than the external jacks (I know the external jacks are not broken/damaged, by the way, because they used to work fine under Windows 7). When following along the list of 'special files' the aforementioned thread asks me to look for, I find both 'FMAP064.dll' from the 'FF01' 'Special Files' list...but I also see 'MaxxAudioAPO20.dll' and 'MaxxAudioEQ.dll' from the FF06 'Special Files' list...?

....so which one of those drivers do I get (FF01 or FF06)?

Where it gets even more confusing is that when I try running the Powershell script suggested in that same thread to suggest a driver, it tells me this:



...so should I follow the Powershell script's suggestion and look for ANY new driver that has the 'hdxrt.inf' file in it? (Like the one listed here: Determine the HDA Realtek driver needed for your Audio )?

Sorry for the novel, but it's a tad bit confusing as to what driver I should be looking for...

Could anybody link me to a driver that might work?

Thanks so much in advance!