Windows 10: External microphone does not work

Discus and support External microphone does not work in Windows 10 Drivers and Hardware to solve the problem; I have the HP 450 G4 with windows 10 1809 update. Ever since the update the microphone on my new single jack (3.5 mm) headset won’t work or any other... Discussion in 'Windows 10 Drivers and Hardware' started by ZarbabHasan, May 14, 2019.

  1. External microphone does not work


    I have the HP 450 G4 with windows 10 1809 update. Ever since the update the microphone on my new single jack (3.5 mm) headset won’t work or any other earphones with built in microphones (I've tried the iPhone ones too) I can hear sounds coming out of both of them but no microphone bars in the RECORDING tab in sound settings.

    I’ve tried roll backing to the previous windows version but no use, I've checked privacy settings, I've run various troubleshooters and I've installed all the drivers after uninstalling them. And I've also tried it with a fresh Windows 10 download but still no use.

    I just came up to the conclusion that the microphone on my headset is broken but it works on other devices and my Desktop computer so I don’t even know what’s wrong. I thought the port is dead but it can’t be because I can hear audio.

    HELP!! I dont want to go back to windows 7 or 8.1 for that matter. And yea, I have the Conexant HD Audio driver as they're the only ones that work and are listed on HP's website

    :)
     
    ZarbabHasan, May 14, 2019
    #1

  2. External microphones detected but not working

    Hi,

    I realize the inconvenience you are facing with External microphone. I will surely help you.

    I suggest you to run a Hardware and Devices troubleshooter.

    Please follow the below mentioned steps to run
    Hardware and Devices troubleshooter:

    • Search for Troubleshooting in the
      Search box
      , and run it.
    • Select view all in the left pane of troubleshooting Window.
    • Click on the Hardware and Devices, and follow the
      on-screen instructions.

    Please reach back to us if you still face difficulty with external microphone. We will be happy to help.

    Thank you.
     
    Mayank_Bhiwal, May 14, 2019
    #2
  3. Arun B J Win User
    Built in microphone not working

    Hi,



    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps

    Method 1: I suggest you to set microphone as default device and check.


    • Right click on the volume icon in the system tray and then click "Recording devices"

    • Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".

    • Right click on Microphone and then click "Enable".

    • Highlight the microphone and then choose "Set as Default Device".

    • Click Apply and OK.


    Step 2: Make sure that the Microphone is not disabled.


    • Make sure that the Microphone is not disabled. Follow the steps given to check that:

    • Right click on the volume icon and select “Recording devices”.

    • Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.

    • Make sure that the Microphone is not disabled.


    And also update the audio drivers from the manufacturer web site and install.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Arun B J, May 14, 2019
    #3
  4. External microphone does not work

    Microphone not working

    Hello Sean,

    For us to better help you, kindly provide the following information:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Are you using an external microphone or the built-in microphone on your device?
    • What is the make and model of your device?
    • Were there any recent changes made prior to this issue?
    • Are you getting any error messages when using the microphone?

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, May 14, 2019
    #4
Thema:

External microphone does not work

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