Windows 10: External microphone not showing in the Recording tab

My Windows 10 laptop is not recognizing any external microphones. I have two headsets: a Bluetooth one and one for an audio jack. Both headsets work correctly on other devices. When I connect the headsets to my computer, I can hear audio, but the microphones do not work.

Here are the steps I've taken so far:

• Updated drivers (they were already up to date)
• From Sound Settings, headsets do not appear as options for the input device
• Ran the microphone troubleshooter - headsets do not appear as options
• From Control Panel > Sound > Recording, headsets do not appear as options. I have selected the disabled and disconnected devices options.
• From Microphone Privacy, all apps have access to the microphone.

That's everything I found online to fix this problem. Any suggestions?

:)

 

Headset microphone not showing up in recording devices.

I tried both the methods mentioned, but my external microphone is still undetectable by Windows.

After connecting an external headset with microphone, headset works, but microphone doesn't. Neither the external speaker, nor the external microphone show up in the playback/recording devices list. After plugging in the integrated headset and microphone
through 4 pin 3.5 mm jack, sound comes to headphone, but system still uses the internal microphone.

My external microphone was working fine some days back, but I am not sure what happened that it suddenly stopped working and now is even undetectable.

 

Headphones' Microphone Volume Under the "Levels" Tab Disappeared

Hello Ferryn,

Seems that you're done with some troubleshooting steps. For additional assistance, try following the steps provided:

• Go to Sound properties > Recording tab.
• Right Click Microphone Device.
• Click on Listen tab.
• Check Listen to this device.

Thank you.

 

Headphones' Microphone Volume Under the "Levels" Tab Disappeared

We suggest that you check the following steps on how to raise the mic volume:

• Check the Speaker icon on the system tray. Right click on it and choose "Recording Devices" menu.
  
• This will show Sound window. Go to Recording tab of Sound window, you will notice the microphone which is active that has a green check mark. Right click on the active microphone and select "Properties".
  
• You will now see Microphone Properties window. Go to the
  Levels tab and you will now see Microphone and
  Microphone Boost. You can use the sliders to modify your volume settings. Click
  OK button to save changes.

Let us know how it works so we can further assist you.