Windows 10: External Microphones Not Working

Discus and support External Microphones Not Working in Windows 10 Drivers and Hardware to solve the problem; Windows 10 Home Lenovo S740 Issue: External microphones not working Built-in mic is working fine, but once I switch to a headset either bluetooth... Discussion in 'Windows 10 Drivers and Hardware' started by JohnsonSia, Mar 3, 2021.

  1. External Microphones Not Working


    Windows 10 Home

    Lenovo S740


    Issue: External microphones not working


    Built-in mic is working fine, but once I switch to a headset either bluetooth or 3.5mm wired, microphone does not pick up anything.


    I've checked the privacy settings, and mic is enabled.

    Volume for microphone is also maxed out.


    Driver used for internal mic is Intel SST

    Driver for wired headset is Realtek Audio

    Driver for bluetooth is BeatX Hands Free Audio.


    I've also updated all the drivers, though its probably not a driver issue -- since both bluetooth and wired headsets are not working, but internal mic works well


    I was able to use the wired headset some months ago no problems, so I suspect a recent update or setting change cause this.


    Help please!

    :)
     
    JohnsonSia, Mar 3, 2021
    #1

  2. External microphones detected but not working

    Hi,

    I realize the inconvenience you are facing with External microphone. I will surely help you.

    I suggest you to run a Hardware and Devices troubleshooter.

    Please follow the below mentioned steps to run
    Hardware and Devices troubleshooter:

    • Search for Troubleshooting in the
      Search box
      , and run it.
    • Select view all in the left pane of troubleshooting Window.
    • Click on the Hardware and Devices, and follow the
      on-screen instructions.

    Please reach back to us if you still face difficulty with external microphone. We will be happy to help.

    Thank you.
     
    Mayank_Bhiwal, Mar 3, 2021
    #2
  3. Junaid_A Win User
    External microphone does not work

    Hi Zarbab,



    Thank you for writing to Microsoft Community Forums.



    The issue could be because of the microphone being in a disabled state. I suggest you to try the steps listed below and check if it works:



    • Open Control Panel and categorize to view by
      Small Icons.
    • Click on Speech Recognition and navigate to
      Advanced Speech Options > Microphone > Advanced
    • Check Real Conexant HD Audio, save the changes and exit
      Control Panel.
    • Restart the machine to see if the microphone works.


    Meanwhile, you may also want to go through the troubleshooting suggestions given in the following articles and see if they help:



    Let us know how it goes.

    Regards,
     
    Junaid_A, Mar 3, 2021
    #3
  4. External Microphones Not Working

    External microphone not showing in the Recording tab

    My Windows 10 laptop is not recognizing any external microphones. I have two headsets: a Bluetooth one and one for an audio jack. Both headsets work correctly on other devices. When I connect the headsets to my computer, I can hear audio, but the microphones
    do not work.

    Here are the steps I've taken so far:

    • Updated drivers (they were already up to date)
    • From Sound Settings, headsets do not appear as options for the input device
    • Ran the microphone troubleshooter - headsets do not appear as options
    • From Control Panel > Sound > Recording, headsets do not appear as options. I have selected the disabled and disconnected devices options.
    • From Microphone Privacy, all apps have access to the microphone.
    That's everything I found online to fix this problem. Any suggestions?
     
    TechWriterHeather, Mar 3, 2021
    #4
Thema:

External Microphones Not Working

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