Windows 10: External Monitor Stutter

Business environment, 5x laptops, all experiencing graphical glitches in terms of all applications show lag/stutter when moving a window or typing using an external screen.


The issue never occurs when the laptop is un-docked and when working with the internal screen, or when the laptop is docked, the lid is open and the internal screen on.


The issue occurs when the laptop is connected to the docking station, the lid is closed and one or more external displays are used.


The issue can be reproduced when:

a The laptop is on and un-docked. The lid gets closed internal monitor off, the laptop gets connected to the docking station and one ore more external monitors are used. Stutters occur about 50% of the time, so basically every other time one comes back from a meeting with the laptop.

b Docked, sign off for 10min and signing back in, stutter occurs about 50% of the time.


The error can be temporarily fixed if the Intel GPU is disabled and reenabled in the device-manager, but occurs again the next time the laptop is undocked/docked.


Laptops used: Five Lenovo P1 laptops with dedicated Quadro P2000 and IntelR UHD Graphics P630 GPU's. I think this has to do with dual Nvidia and Intel GPU laptops, as there is a long thread on this topic in the Nvidia form:

https://www.nvidia.com/en-us/geforce/forums/discover/257428/laptop-1070-external-monitor-stutter/


Does anybody have a fix for this, or is there another thread dedicated to this issue?

:)

 

Fix the stuttering in external monitors

Do all games stutter on the external monitor ?

Are you using the same resolution in the games on the laptop as your are on the external monitor ?

What brand and model graphics processor does your machine use ?

 

Fix the stuttering in external monitors

I suppose it is windows 10 problem, I just bought a new external monitor for my laptop and any fps game is horribly stuttering. I have seen multiple complaints about this issue, I wonder is there any permanent fix for that or I will have to return my monitor
back, because windows 10 isn't optimized properly be developers.

 

External monitor blanking often

Hi,

Please answer these questions to assist you better.

• What is the make and model of your computer and external monitor?
• Have you installed all pending Windows and driver updates?
• Do you get any error message?

I suggest you to install all pending Windows updates in your PC and also update Display drivers. Follow the steps below.

Step 1: I would suggest you to check and install any latest Windows Updates available.

• Go to Start and then Settings.
• Click on Update and Recovery.
• Check for updates under
  Windows Updates.
• Restart the system and check if the issue is resolved.

Step 2: Please refer to the following Wiki article created by
Andre Da Costa on How to: Install and Update drivers in Windows 10.

How to: Install and Update Hardware Drivers in Windows 10

Do let us know if you still get random black screen in the external monitor. Thank you.