Windows 10: External monitor through USB-C not working after 21H1 update

Discus and support External monitor through USB-C not working after 21H1 update in Windows 10 Drivers and Hardware to solve the problem; HiUpdated yesterday my Windows 10 Pro to 21H1 version and my Dell P2219H monitor connected to my Dell XPS 9350 through USB-C to HDMI stopped working I... Discussion in 'Windows 10 Drivers and Hardware' started by VaitesVaites, Jun 16, 2021.

  1. External monitor through USB-C not working after 21H1 update


    HiUpdated yesterday my Windows 10 Pro to 21H1 version and my Dell P2219H monitor connected to my Dell XPS 9350 through USB-C to HDMI stopped working I use an UNI USB-C Ethernet Hub 8-in-1 . It worked without issues since I bought it in 2019 until the last Windows update...The problem must be Windows related because:The problem appeared only after the 21H1 updateExactly the same happened to my Surface Go tablet after the same updateThe other hub features works without problems ethernet, USB, card reader...The hub video output works well under Ubuntu This is what I tried:Checked cables, conn

    :)
     
    VaitesVaites, Jun 16, 2021
    #1

  2. Issues while using an external monitor and charging using USB type C port

    Hi Prakhar,

    take a look at my comments.

    1. Which build version of Windows 10 are you using currently? > V 1903 (Build 18362.449)
    2. Are you aware of any changes made to the PC prior to which you weren’t facing this issue? > NO, it's a clean Windows System
    3. Are you using a docking station? > NO!
    4. Have you tried connecting the external monitor using HDMI connection? > The monitor works with USB-C and HDMI. However, it only works with USB-C if I use the USB-C power supply at the same time. If I only use the USB-C monitor (with battery operation)
      and the battery is full (charged by the USB-C monitor), then the monitor no longer works.

      Regards,

      Thorsten
     
    Thorsten Rahlf, Jun 16, 2021
    #2
  3. DoGoodMen Win User
    Lost external USB monitor after W10 update of 10-01-2016...need help.

    #9
    Pancho,

    9 minutes ago

    Last edited: 1 minute ago

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    DoGoodMen, Jun 16, 2021
    #3
  4. Pavan_N Win User

    External monitor through USB-C not working after 21H1 update

    External monitor blanking often

    Hi,

    Please answer these questions to assist you better.

    • What is the make and model of your computer and external monitor?
    • Have you installed all pending Windows and driver updates?
    • Do you get any error message?

    I suggest you to install all pending Windows updates in your PC and also update Display drivers. Follow the steps below.

    Step 1: I would suggest you to check and install any latest Windows Updates available.

    • Go to Start and then Settings.
    • Click on Update and Recovery.
    • Check for updates under
      Windows Updates.
    • Restart the system and check if the issue is resolved.

    Step 2: Please refer to the following Wiki article created by
    Andre Da Costa on How to: Install and Update drivers in Windows 10.

    How to: Install and Update Hardware Drivers in Windows 10

    Do let us know if you still get random black screen in the external monitor. Thank you.
     
    Pavan_N, Jun 16, 2021
    #4
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External monitor through USB-C not working after 21H1 update

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