Windows 10: External monitor

Discus and support External monitor in Windows 10 Drivers and Hardware to solve the problem; I cannot connect an external DeskLab monitor via the USB-C port. All other devices connected via the same USB port work. The monitor also works... Discussion in 'Windows 10 Drivers and Hardware' started by Juozas Laučius, Aug 19, 2020.

  1. External monitor


    I cannot connect an external DeskLab monitor via the USB-C port. All other devices connected via the same USB port work. The monitor also works connected via the Type-C connector to the Samsung S10e Smartphone.

    Maybe I need to enable some of this Win10 parameter?


    Juozas, LTU

    :)
     
    Juozas Laučius, Aug 19, 2020
    #1
  2. Pavan_N Win User

    External monitor blanking often

    Hi,

    Please answer these questions to assist you better.

    • What is the make and model of your computer and external monitor?
    • Have you installed all pending Windows and driver updates?
    • Do you get any error message?

    I suggest you to install all pending Windows updates in your PC and also update Display drivers. Follow the steps below.

    Step 1: I would suggest you to check and install any latest Windows Updates available.

    • Go to Start and then Settings.
    • Click on Update and Recovery.
    • Check for updates under
      Windows Updates.
    • Restart the system and check if the issue is resolved.

    Step 2: Please refer to the following Wiki article created by
    Andre Da Costa on How to: Install and Update drivers in Windows 10.

    http://answers.microsoft.com/en-us/...ndows-10/a97bbbd1-9973-4d66-9a5b-291300006293

    Do let us know if you still get random black screen in the external monitor. Thank you.
     
    Pavan_N, Aug 19, 2020
    #2
  3. Romel Ram Win User
    External Monitor with Quicken

    Hi Mark,

    It is possible that the display resolution automatically adjusts after connecting to an external monitor. For us to properly isolate this issue, we have some questions for you:

    • Are you experiencing the same issue even without using the Quicken tool?
    • Have you checked if the display resolution settings of the Surface device and the external monitor is the same?
    • Have you tried checking for a graphics device driver update?
    • What troubleshooting steps have you done to isolate the issue?

    We're looking forward to your response.
     
    Romel Ram, Aug 19, 2020
    #3
  4. Vivian_S Win User

    External monitor

    External monitor display settings

    Hi,



    Thank you for posting in Microsoft Community.



    I understand that you are facing issues with the display scaling on your external displays. We will certainly look into this for you.

    As you are using Vizio TV, you may have to try using custom resolution settings if the in-built settings do not provide the required settings.

    For better clarity, please let us know:

    • What is the version of Windows 10 that is currently installed on your computer? You can click on Search and type
      winver.
    • Are you aware of any recent changes to the system, such as updates, after which you are facing this issue?
    • What is the make and model of your computer?


    Meanwhile, I would suggest you to check the steps mentioned in the Workaround section in

    Windows scaling issues for high-DPI devices


    I would also suggest you to check the Display drivers. Please refer

    Troubleshoot external monitor connections in Windows 10


    Set up dual monitors on Windows 10



    Let us know how it goes.

    Regards,

    Vivian S
     
    Vivian_S, Aug 19, 2020
    #4
Thema:

External monitor

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