Windows 10: External SSD not showing up anymore

Hi,

I was moving some files in my external SSD when it completely froze and windows explorer was not responding. I restarted the task and the ssd was gone.

I turned off and on the pc, in the device manager I updated the device and scanned for hardware changes, I can see the device there, but I cannot do anything with it.


Any suggestion?


Thanks

:)

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

External SATA3 SSD to USB (512GB Crucial MX100 SSD) showing up as a Hard drive in Windows 10 Defragment and optimize drives?

Hi Anup,

Thanks for your suggestions. I ran the Hardware and Devices trouble shooter and it did find a problem with my

Bluetooth adapter (despite the fact that I've never used it and have no Bluetooth devices). I reinstalled and/or

fixed all three ASUS G751JY notebook Windows 10 drivers successfully. However, the external 512GB Crucial MX100

SATA3 to USB3.0 SSD remains listed as hard disc drive on Windows 10 Defragment and Optimize drives feature.

I also tried your second suggestion and ran the DISM using Command Prompt (Admin.).

It returned a Windows 10 latest build 100% system image health. The external 512GB Crucial MX100 SATA3 to USB3.0

SSD still comes up as a hard disc drive in Defragment and Optimize drives Windows 10, Control Panel feature.

 

External SATA3 SSD to USB (512GB Crucial MX100 SSD) showing up as a Hard drive in Windows 10 Defragment and optimize drives?

When checking the Windows 10 Control Panel feature Defragment and Optimize your drives, my 512GB Crucial MX100 SSD installed

in a Nexstar (NST-266S3-SV) 2.5" SATA3 to USB 3.0 external HDD/SSD Enclosure shows up as a Hard disc drive (not as a solid state drive)?

I've tried uninstalling it, restarting Windows 10 with no change to the SSD showing up as a Hard disc drive in the Defragment and Optimize your drives feature. I've unplugged the enclosure and plugged it back in to the same as well as different USB ports
with no change.

The 512GB Crucial MX100 SSD shows up everywhere it should, is easily accessed, runs at 450MB/s Read, 420MB/s Write as an external USB storage device (using numerous SSD Benchmarks), has the latest Crucial firmware and driver, shows up as healthy in SSD Storage
Tools, etc.? My ASUS G751JY notebooks two internal drives (512GB OEM Samsung SM951 PCIe M.2 OS SSD & 1TB Samsung 850 Pro Storage

SSD) show up correctly in the Windows 10 Control Panel Defragment and Optimize your drives as Solid State drives. The ASUS G751JY

notebook has the latest ASUS AS211 BIOS and all the latest hardware drivers as well as Windows 10 updates?

Any and all suggestions appreciated, I'm stumped. The only good thing is that despite showing up as a Hard disc drive, everything runs & works perfectly using it as an external 512GB storage SSD.