Windows 10: External usb Mouse being recognized as keyboard, suddenly.

Discus and support External usb Mouse being recognized as keyboard, suddenly. in Windows 10 Drivers and Hardware to solve the problem; [ATTACH][ATTACH][ATTACH]My external usb mouse has stopped working suddenly, even after reinstalling all the drivers again the issue has appeared for... Discussion in 'Windows 10 Drivers and Hardware' started by ShivanshuDhawan, Jun 17, 2020.

  1. External usb Mouse being recognized as keyboard, suddenly.


    External usb Mouse being recognized as keyboard, suddenly. 964dafcd-a1ed-4fe5-aa0d-46107ff81261?upload=true.png External usb Mouse being recognized as keyboard, suddenly. 0a65d757-ab90-40a7-afb7-65501e596372?upload=true.png External usb Mouse being recognized as keyboard, suddenly. a7d60882-9e95-4e3e-8bf4-ca9d3f70023e?upload=true.png My external usb mouse has stopped working suddenly, even after reinstalling all the drivers again the issue has appeared for the 2nd time. All recent updates are uninstalled, still the issue is persisting. The mouse is working completely fine with other machines. I've tried all the ports still its not working.

    :)
     
    ShivanshuDhawan, Jun 17, 2020
    #1
  2. devnull Win User

    Keyboard and mouse not recognized after boot-up!

    Thanks, but how would I be able to do any of the things that you suggest when Windows is not recognizing either my keyboard or my mouse?

    I'll mention that I do intend to purchase a *wired* USB keyboard and mouse today and try them, but I'm not optimistic that they will be recognized by Windows either.
     
    devnull, Jun 17, 2020
    #2
  3. Ryan Pag Win User
    Microsoft ARC touch mouse USB dongle is recognized as ARC keyboard on windows 10.

    Hi,

    To further isolate the issue with your touch mouse being recognized as keyboard, we'd like to know more information:

    • Is it one USB dongle for the mouse and keyboard?
    • Have you tried any troubleshooting steps to resolve the issue?
    • Did you make any changes to your computer prior to this issue?

    We suggest checking the article below to help you resolve the issue.

    Update a driver for hardware that isn't working properly

    Thank you.
     
    Ryan Pag, Jun 17, 2020
    #3
  4. External usb Mouse being recognized as keyboard, suddenly.

    keyboard and optical mouse usb

    Hi,

    To assist you better, answer the below question.

    • Are you getting any message when you connect the USB Keyboard and Mouse?

    I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.

    Also, plug your USB Keyboard and Mouse to a different system and check if it works.

    I suggest you try below method and check if it helps.

    Hardware and devices troubleshooter

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.

    I suggest you to refer to the following Microsoft article on
    Troubleshooting: Keyboards and check if it helps.

    https://www.microsoft.com/hardware/en-us/help/support/troubleshooting/keyboard/common-issues

    Please get back to us with an update on this issue, we will be happy to assist you further.

    Thank you.
     
    Karthicka_R, Jun 17, 2020
    #4
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External usb Mouse being recognized as keyboard, suddenly.

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