Windows 10: External webcam recognized by device manager, but does not work on certain websites

Discus and support External webcam recognized by device manager, but does not work on certain websites in Windows 10 Drivers and Hardware to solve the problem; HP Envy desktop-Windows 10-new Logitech external webcam. both internal and external webcams are recognized and have latest drivers in Device Manager,... Discussion in 'Windows 10 Drivers and Hardware' started by jamesfulton2, Oct 10, 2019.

  1. External webcam recognized by device manager, but does not work on certain websites


    HP Envy desktop-Windows 10-new Logitech external webcam. both internal and external webcams are recognized and have latest drivers in Device Manager, and both work. With Skype both cams work. With other websites, only internal cam works, though the Adobe permission screen shows both, it you choose external cam, nothing!

    :)
     
    jamesfulton2, Oct 10, 2019
    #1
  2. AndreePin Win User

    Imaging Devices missing in Device Manager and Webcam doesn't working

    Hi,

    Since you mentioned that the said driver is missing in Device Manager, what we suggest is for you to check in the Hidden Devices section on Device Manager. Kindly follow the steps below:

    • On the desktop, press Windows key + X and select
      Device Manager.
    • Click on View and select
      Show Hidden Devices.
    • Check for the webcam under Imaging Devices.
    • If the webcam is listed, then right-click on it and select
      Update Driver Software
    • Select Browse My Computer for Driver Software and follow the prompted steps.
    Please post back with the result for further assistance
     
    AndreePin, Oct 10, 2019
    #2
  3. Webcam had disappeared

    Hi,

    The webcam may have stopped working due to hardware failure, or a loose cable that connects it to the device’s motherboard. We suggest that you try to show hidden devices in
    Device Manager by following these steps:

    • Right-click on the Start menu and select Device Manager.
    • Click on the View tab and select Show hidden devices.

    If you are seeing the webcam drivers, uninstall them. Then restart your device to check if Windows will be able to recognize the webcam and will install the drivers.

    Let us know how it turns out.
     
    Aileen Alf, Oct 10, 2019
    #3
  4. beau Win User

    External webcam recognized by device manager, but does not work on certain websites

    Can't Find WebCam Device in Device Manager


    In Win7 I'd do Device Manager > Imaging Devices > USB 2.0 PC Camera to find my USB WebCam and activate it and de-activate the monitor's built-in camera.

    But in Win10 Device Manager has no listing for Imaging Devices.

    External webcam recognized by device manager, but does not work on certain websites [​IMG]


    Where in Win10 can I enable and disable webcams?
     
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External webcam recognized by device manager, but does not work on certain websites

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