Windows 10: F9 key does not work

I just bough a game called smart moves W10 according to the developer if you press the f9 key it will let you skip the levels. I have tried doing this with the keyboard that come with my windows surface but it does not work I even used a usb keyboard which I use on my xbox one and still nothing. I know my usb keyboard f9 does work on the xbox version of smart moves.I have a windows 10 surface with windows home. It is up to date.

:)

 

F9 key not working

Hi James,

Thank you for your efforts in troubleshooting your concern prior to contacting us.

Let us go ahead and perform the methods below accordingly to help you resolve your issue with using the F9 Key function on your PC:

• Press Windows key + W then type “Turn On-screen keyboard on or off”
  and hit Enter.
• Click on “Start On-screen keyboard”.
• On the bottom left hand side of the keyboard, click on Fn keys and check if it works.

If you still experience toggling F9 key on your end, we suggest that you follow the instructions below:

Method 1:

• Type Troubleshooting in the Search box and hit Enter.
• Select Hardware and Sound from the Troubleshooter Window.
• Choose Configure a Device and follow the On-screen guide.

Method 2:

• Press Windows key + X and click on Control Panel.
• Click on Mouse and on the Device Settings tab of the
  Mouse Properties screen, click the Disable button to turn of the
  Touchpad.
• Restart the laptop/PC and Enable.

Let us know about the outcome.

 

F9 key not working

Thank you for your reply, Gina. Unfortunately, this does not solve my problem. I found tried this fix yesterday, after reading about it somewhere. When I go to "Mouse & touchpad" the only adjustment I find is to change the length of delay. No matter if I
set it for "long delay" or "no delay" there is no change in the actions of the pad and cursor--it still jumps around with annoying frequency.

I would love to find an option to disable the track pad entirely. If I can't do it with the F9 key, then I would like to do it some other way.

Thanks for any follow-up information.

 

F9 key not working

Have you made any changes to the keyboard settings prior to the issue? Have you updated the keyboard drivers?


I assume that the other function keys are working?

You may perform the below steps as work around until you reply us with required information to disable the touchpad features in Windows 10.

• 
  Open the Start menu, type Settings in search bar and click on Settings from the search results.
  
• 
  Select Devices.
  
• 
  Click on Mouse and Touchpad form the left navigation pane on
  Devices settings window.
  
• 
  Here you can disable the touchpad and touchpad features.