Windows 10: Face recognition has disappeared in Windows 10

Using Surface Pro running Windows 10 Pro Version 10.0.17763 Build 1776.


Have previously successfully used face recognition sign in. I had some issue achieving networking with my 2 other local network PCs.


Face recognition just disappeared from the sign in options. PIN and passwords still work fine.


What have I done?

Tried to setup Face recognition via Settings>Accounts>Sign In options>Setup Face recognition. Windows opens including Get Started button, Press this and am asked to confirm PIN. Then Get started button disappears and nothing else happens.

The cameras work fine on other applications,

Checked that Biometrics are enabled.

With help from Microsoft support reloaded Windows 10 Pro.


The problem is still there - no face recognition logo on start up and Get Started button not effective.


Anyone have a clue why?


Thank you.

:)

 

Windows Hello Face Recognition Set up

Hi,

Please provide us below details to assist you better,

• How exactly you are trying to setup Windows Hello Face Recognition?
• What is the error you are getting, while trying to setup Windows Hello Face Recognition?

A regular webcam will not work with Windows Hello. Windows 10 features Windows Hello, which provides new ways to authentication using biometrics including facial recognition.
Since this is essentially 3-d detection, a camera with a specialized illuminated infrared camera is required.

I suggest you to try the below steps to setup Windows Hello Face Recognition and check if it helps.

• • 
    Open up "Settings" and click on "Accounts," then "Sign-in options."
    
  • 
    You need to set up a PIN code before you're allowed to use Windows Hello. So hit the "Add" button under "PIN" to set that up. Once you've done that the options to set up Windows Hello will unlock.
    
  • 
    You'll now see which options are available to set up under Windows Hello, Since we're looking at facial unlock you'll see an option for "Face." Click on "Set Up."
    
  • 
    The next screen will give you a little background on what Windows Hello is. Click on "Get started".
    
  • 
    The next step could happen incredibly quickly. Position yourself so your face is in the center of the frame that appears on screen. The camera will then do what it needs to do to register your face.
    
  • 
    Once you're set up you have an option that allows you to improve recognition.
    
  • 
    Now, when you go back to Settings you'll have the option again to improve recognition, remove your face, a toggle to turn on unlocking your PC when it sees your face and an added security option that will require you to turn your head
    left and right for verification.
    

For more information, refer to the below link:

https://support.microsoft.com/en-us/help/17215/windows-10-what-is-hello

Hope this information helps. Get back to us if you have any more queries on windows.

Thank you.

 

Improve Windows Hello Face Recognition in Windows 10


Thnx. I did try turning off the "Automatically dismiss the lock screen if we recognize your face" button. (That wording is a little different then your screen is showing.) When I restarted my computer, the face recognition mode came up with a dismiss comment, red lights flashing and it just sat there. Eventually it said welcome, but then the screen went black...for about 10 minutes. I thought I was dead in the water. So kinda chicken to try it again. And chicken to attempt step 2....way out of my league. Maybe under face recognition, above the turn on/off auto face button, I should select "remove," and it would defaut to my pin? Seems odd that something that should be so simple isn't.

 

Windows Speech Recognition

Hi,

Thank you for posting your query on Microsoft Community.

I would require more information to help you better.

Are facing any issue with speech recognition?

I would suggest you to follow the steps to see Advance speech options.

• Press Windows+X key on the keyboard
• Click on control panel
• Select speech recognition
• On the left hand pane you will see Advance speech option
  

I would also suggest you to refer to the below link:

How to use Speech Recognition

http://windows.microsoft.com/en-IN/windows-8/using-speech-recognition

(Step applies to Windows 10 as well)

Hope this information helps and let us know if you have any further queries related to Windows we will be glad to help you.